Product Habits - Lessons from Airtable's growth story

 Hiten's Pick 

The Systems of Elite CEOs

How well you transition from a startup founder to a CEO determines how your company scales. Once you reach about 30-50 people, your goal should be to build a team that handles almost everything you used to do so that you can focus on managing and leading. It's worth implementing some of these strong systems for hiring, product, speed, and more. 

 Business 

Losing $210,000 to Start a Business

CJ Gustafson and his wife started a marketplace in 2019 for last-minute tours and travel activities. Over the past three years, they've sunk over $200,000 of their money into the business. These are the ten most important lessons learned and why they ultimately made the decision to call it quits. 

This VC is Slowly Automating His Job

Most of us do repetitive tasks at work that feel tedious but necessary. One VC has started using GPT-3 to gradually eliminate them in his job so he can focus on only the most critical tasks—sourcing deals and deciding on investments. Here's a peek into how he's automating everything from investment memos to email summarizers. 

 Product 

Intercom's Four New Battle-Tested AI Features

A few months ago, ChatGPT exploded in popularity. The Intercom team started working with it to learn how to use the technology to build something valuable for their customers. They developed several new AI features: conversation summaries, text expansion, and better help center articles. Check out how they did it
 

An AI Code of Ethics

As AI becomes mainstream, we must explore the moral and ethical implications more deeply. Ben Parr shares some lessons he's learning about data privacy, plagiarism, removing human bias, eliminating dangerous AI content, and more from leading experts. It's a thought-provoking read on how a code of ethics might be enforced as things evolve

 Marketing & Sales 

If Growth is Not Marketing, What is Growth Marketing?

It might seem like a simple question, but it's worth exploring: What is the difference between marketing and growth? And what is a growth marketer? This read was an interesting exploration of both questions. In short, marketing is many things (and channels), and growth is just one component. 

How To Get on the First Page of Hacker News

Hacker News is an interesting platform that can make or break news and conversations. If you've ever wondered how some product posts come up on the first page while many others disappear into the abyss, this read provides an explanation called the "Tailscale Funnel." If you want to get on the first page of Hacker News, this is a must-read

 Growth 
Lessons From Airtable's Unconventional Growth Strategy

Zoelle Egner was the 11th employee at Airtable, which is currently valued at $11 billion. She built and led the company's initial marketing and customer success teams and shares a lot in this interview about how the company got initial traction and found its first super users. Listen to the full conversation here

Web3's Growth Story

Web3 and crypto will eventually be widely adopted. But after reading this article, you'll understand some of the structural challenges that potentially keep both from growing faster. The two main reasons aren't obvious. Ironically, they are the same reasons why web3 is so powerful and useful. 

 Management 
What Holds Your Company Back From High Performance

ProfitWell Founder Patrick Campbell has hired over 130 people and sold millions in software without outside funding. He recently explained in a Twitter thread what he's learned about how leaders hold their companies back from becoming high performers. Keep these four things in mind if you're in a leadership role

Advice for Engineers

After a 20-year career as an engineer and manager of engineers, Marco Rogers has developed some solid perspectives on both roles. His informal list of things engineers can do based on typical manager expectations is helpful. A few of my favorites are giving effective status updates, fixing bugs that frustrate other teams, and teaching other engineers how to do things. Check out the rest of them

 Insight of the Week 
How To Get More Anonymity

Anonymity has its benefits but is becoming increasingly difficult in a personality-saturated world. If you can pull it off, it gives you the freedom to express yourself freely. This is particularly useful if you want people to focus more on your words and less on who you are. These are some tactical next steps you can try



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Monday, January 30, 2023

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