Top Milestones: Why we do customer support entirely over Slack

Why we do customer support entirely over Slack

Slack is a great way to communicate in real-time. As more companies adopt Slack, it has become an even better way to communicate cross-company in a way that's faster and more flexi...

by Tom Bachant, Founder of Unthread • 15 upvotes • 9 comments

Free plan discontinued -> Over 1k MRR

A little update. I experimented by removing the "free" plan, this caused MRR to go up, so this change will stay. "Elite" pricing plan was added as some customers requested more (Se...

by Richard O'Dwyer, Founder of sheet2api • 13 upvotes • 21 comments

Is there a viable open-source business model for desktop/self-hosted apps (i.e., non-SAAS)?

I've fit a bit of a snag with my project ZitaSync: https://www.indiehackers.com/product/zitasync It's a private self-hosted file syncing app. The feedback I've received so far, is...

by Hans de Ruiter, Founder of ZitaSync • 10 upvotes • 24 comments

What if the “start small” strategy doesn’t work for a project?

I ask for your advice on the following situation. I work on a big side project. Users of my app can: • Create digital content; • Use content for self-learning; • Sell their content...

by Andrew Alex, Founder of Everycards • 9 upvotes • 14 comments

My 7th week of marketing efforts

Hey everybody! It's been a week since my last update, so I'm here to tell you all what I've been doing to market my simple invoicing application Cakedesk this week and what kind of...

by Macks, Creator of Cakedesk • 7 upvotes • 0 comments

Our first results from testing TikTok (not as expected)

A few weeks ago, we launched our Podcast. We had three goals with it: - Have a place to reflect on our journey; - Share our progress in public; - Create additional content to fuel...

by matosdfm., Founder of Notice 💡 • 7 upvotes • 2 comments

153,000 pageviews in Year 1

A year into running They Got Acquired, what do our web stats look like? This is an interesting one... It's interesting because years ago, I would have tracked this closely. Now, I...

by Alexis Grant, Founder of They Got Acquired • 5 upvotes • 4 comments

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