Inside Intercom - Checklist: choosing the right AI bot
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Get Your Team Excited About AI
Wednesday, August 30, 2023
How To Bring Your Support Team Along On The AI Journey |The Intercom newsletter Hey there, Many support leaders are ready to embrace AI with open arms. In fact, our recent survey of more than 1000
Discover The New Customer Service Careers Created By AI
Wednesday, August 16, 2023
AI Will Open Doors For Customer Service Reps |The Intercom newsletter Hey there, There's been a lot of talk about the future of customer service roles, and whether AI will replace humans, or as we
The 4 Big Myths About AI In Customer Service
Wednesday, August 2, 2023
We're cutting through the noise in this week's newsletter |The Intercom newsletter Hey there, Every day, we hear something new about AI – what it is, how it's evolving, how it will impact
Bombarded By Jargon? Here’s What You Need To Know About AI In Customer Service
Wednesday, July 19, 2023
Find Out How AI Is Transforming CS alt text Hey there, The AI revolution has come with a whole new language to learn. It seems like the moment we think we're beginning to understand AI and its
The Results Are In: Here’s How Customers Feel About AI Bots
Wednesday, July 5, 2023
Intercom's user research reveals changing customer-bot relations alt text Hey there, Let's be honest – chatbots haven't historically made the best impression. They can be clunky and
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