Inside Intercom - Checklist: choosing the right AI bot

The AI Bot Buyer's Guide. Download Now →
 

Hi there,

When you’re dealing with an entirely new form of technology, how do you even begin to find the right tool?

It’s a big decision. Choosing the wrong AI chatbot could have serious consequences for your customers' experience.

With this in mind, we compiled a list of the most important things to consider when choosing an AI bot—as well as some useful questions you can ask yourself to help find the perfect fit.

AI Chatbot Assessment Checklist

Best,
Niamh O'Connor
Senior Editor, Intercom

 
 
Intercom
Intercom
Intercom
Intercom
© 2023 • Intercom • 55 2nd St • San Francisco • CA • 94105

This email was sent to you.
If you no longer wish to receive these emails you may Unsubscribe.

Privacy Policy

Older messages

Get Your Team Excited About AI

Wednesday, August 30, 2023

How To Bring Your Support Team Along On The AI Journey |The Intercom newsletter Hey there, Many support leaders are ready to embrace AI with open arms. In fact, our recent survey of more than 1000

Discover The New Customer Service Careers Created By AI

Wednesday, August 16, 2023

AI Will Open Doors For Customer Service Reps |The Intercom newsletter Hey there, There's been a lot of talk about the future of customer service roles, and whether AI will replace humans, or as we

The 4 Big Myths About AI In Customer Service

Wednesday, August 2, 2023

We're cutting through the noise in this week's newsletter |The Intercom newsletter Hey there, Every day, we hear something new about AI – what it is, how it's evolving, how it will impact

Bombarded By Jargon? Here’s What You Need To Know About AI In Customer Service

Wednesday, July 19, 2023

Find Out How AI Is Transforming CS alt text Hey there, The AI revolution has come with a whole new language to learn. It seems like the moment we think we're beginning to understand AI and its

The Results Are In: Here’s How Customers Feel About AI Bots

Wednesday, July 5, 2023

Intercom's user research reveals changing customer-bot relations alt text Hey there, Let's be honest – chatbots haven't historically made the best impression. They can be clunky and

You Might Also Like

Little Stream Software digest for the week of 2024-12-25

Wednesday, December 25, 2024

Hey there, Here's articles I published over the last week. - Eric Davis ​Merry Christmas​ Merry Christmas to you and your family. Hopefully you're able to take some well-deserved time off today

Use AI and protect your data

Wednesday, December 25, 2024

Today's Guide to the Marketing Jungle from Social Media Examiner... Presented by social-media-marketing-world-logo Next month is Artichoke and Asparagus Month, Reader! Are you a mayonnaise or

A reason to celebrate

Wednesday, December 25, 2024

Whichever way you celebrate the end of the year, my team and I would like to wish you Happy Holidays. Thank you for trusting us to be part of your marketing journey. Let's keep the momentum going

Don’t Write Another Newsletter Until You Read This

Wednesday, December 25, 2024

Why 1/5/10 Changes Everything ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

How they flipped a domain for $90k (in just 22 days!) 😱

Wednesday, December 25, 2024

You're invited to join in on all the fun! View in browser ClickBank Happy Holidays! TODAY, two of ClickBank's top vendors, Steven Clayton and Aidan Booth, have officially kicked off their 13th

The Gift of Leadership

Wednesday, December 25, 2024

From all of us at The Daily Coach, Happy Holidays! ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Hack to define your key activation event

Wednesday, December 25, 2024

Inro, Qolaba, MySEOAuditor, ContentRadar, and SEO Pilot are still available til end of this week. Then, they're gone!! Get these lifetime deals now! (https://www.rockethub.com/) Today's hack

Polymarket, Sora, and The Hallmark Killer

Tuesday, December 24, 2024

What's on the top of my mind today? ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

ET: December 24th 2024

Tuesday, December 24, 2024

Exploding Topics Logo Presented by: Exploding Topics Pro Logo Here's this week's list of rapidly trending topics, insights and analysis. Topic #1 Perfume Layering (trends) Chart Perfume

10 Steps to Improve The Odds You Get Funded

Tuesday, December 24, 2024

And happy holidays from SaaStr! To view this email as a web page, click here saastr daily newsletter This edition of the SaaStr Daily is sponsored in part by Prismatic 10 Simple Steps to Improve The