Inside Intercom - Checklist: choosing the right AI bot

The AI Bot Buyer's Guide. Download Now →
 

Hi there,

When you’re dealing with an entirely new form of technology, how do you even begin to find the right tool?

It’s a big decision. Choosing the wrong AI chatbot could have serious consequences for your customers' experience.

With this in mind, we compiled a list of the most important things to consider when choosing an AI bot—as well as some useful questions you can ask yourself to help find the perfect fit.

AI Chatbot Assessment Checklist

Best,
Niamh O'Connor
Senior Editor, Intercom

 
 
Intercom
Intercom
Intercom
Intercom
© 2023 • Intercom • 55 2nd St • San Francisco • CA • 94105

This email was sent to you.
If you no longer wish to receive these emails you may Unsubscribe.

Privacy Policy

Older messages

Get Your Team Excited About AI

Wednesday, August 30, 2023

How To Bring Your Support Team Along On The AI Journey |The Intercom newsletter Hey there, Many support leaders are ready to embrace AI with open arms. In fact, our recent survey of more than 1000

Discover The New Customer Service Careers Created By AI

Wednesday, August 16, 2023

AI Will Open Doors For Customer Service Reps |The Intercom newsletter Hey there, There's been a lot of talk about the future of customer service roles, and whether AI will replace humans, or as we

The 4 Big Myths About AI In Customer Service

Wednesday, August 2, 2023

We're cutting through the noise in this week's newsletter |The Intercom newsletter Hey there, Every day, we hear something new about AI – what it is, how it's evolving, how it will impact

Bombarded By Jargon? Here’s What You Need To Know About AI In Customer Service

Wednesday, July 19, 2023

Find Out How AI Is Transforming CS alt text Hey there, The AI revolution has come with a whole new language to learn. It seems like the moment we think we're beginning to understand AI and its

The Results Are In: Here’s How Customers Feel About AI Bots

Wednesday, July 5, 2023

Intercom's user research reveals changing customer-bot relations alt text Hey there, Let's be honest – chatbots haven't historically made the best impression. They can be clunky and

You Might Also Like

This ship has sailed

Monday, May 6, 2024

Also in today's edition: GDP math ain't mathing; A little less Applesauce ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

22 year old makes over $1K a day with this...

Monday, May 6, 2024

He's one of our most successful affiliates, and you can follow his path to success View in browser ClickBank We'd like to introduce you to our good friend Francisco. Francisco holding up a

Marketing Weekly #178

Sunday, May 5, 2024

The Ultimate Guide To A/B Testing From A Researcher • How to Track SEO & Content Performance, and Automate Your SEO Reports for Free • To Keep Readers Hooked, Embrace the Anecdotal Lead • How To

7 Things That Separate The Best Founders From the Less Successful Ones

Sunday, May 5, 2024

And the top SaaStr news of the week To view this email as a web page, click here 7 Things That Separate The Best Founders From the Less Successful Ones Less Mistakes less successful (but not total

💀 Judgment Day Dropping Soon: The May 5 Google Update

Sunday, May 5, 2024

The weekend Update... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Emerging managers pull their weight

Sunday, May 5, 2024

Plus: The latest in climate tech, introducing our LP-focused newsletter, the upside of up-and-coming managers & more Read online | Don't want to receive these emails? Manage your subscription.

The Profile: The founder who lost $36 billion in one week & the professor protesting Columbia’s students

Sunday, May 5, 2024

And an update on my ill-fated half marathon... ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Sunday Thinking

Sunday, May 5, 2024

"One day, you will look back on this day, and all you will see is magic." ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

SELLING YOUR BUSINESS - THE ELEVENTH HOUR CONTRACT CHANGE

Sunday, May 5, 2024

THE EXIT STRATEGIST SELLING YOUR BUSINESS - THE ELEVENTH HOUR CONTRACT CHANGE The next line could be, "Will it Derail Your Sale?" We have seen it go both ways, unfortunately. If a deal does

Brain Food: Action Reduces Fear

Sunday, May 5, 2024

FS | BRAIN FOOD May 5, 2024 | #575 | read on the web | Free Version Welcome to Brain Food, a weekly newsletter full of timeless ideas and actionable insights you can use in life and work. FS "