Should they stay, or should they go? It's up to you

Surprise! You could be a ... hypocrite | practice | Should they stay, or should they go? It's up to you
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November 15, 2023
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Leading the Way
Surprise! You could be a ... hypocrite
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We call someone hypocritical, especially when they transgress a moral belief, but also when they betray a more pragmatic idea, and researchers say the common denominator is that the change of mind and behavior takes us by surprise. Leaders can avoid being branded a hypocrite by showing that their standards are malleable and they can change their minds and behavior, thus removing the element of surprise, says Kellogg School of Management assistant professor Jacob Teeny, who conducted the research.
Full Story: Kellogg Insight (11/14) 
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Put it into practice: Even if we're surprised when we see someone transgress a moral or pragmatic norm they once advocated, we should be careful not label them a hypocrite automatically, Teeny says. "You might just be surprised by a decision because you don't know everything that's going on."
Infuse AI and HI (Human Intelligence) at Work
Artificial Intelligence (AI) is the next wave of technological advancement that will change the course of human events. However, AI is inseparable from human intelligence (HI). SHRM is uniting these potent elements in our upcoming event, The AI+HI Project this March. Learn More.
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SmartBrief on Leadership
Should they stay, or should they go? It's up to you
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Studies and news stories indicate that many workers aren't satisfied with their jobs or employers, meaning companies need to embark on a culture shift, Joe Thiel, president of Meridian Technologies, writes. An appropriate salary is essential, but so are holistic onboarding and continual nurturing, Thiel notes.
Full Story: SmartBrief/Leadership (11/14) 
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Put it into practice: Select passionate candidates, not just those who will fill a slot, and provide accessible learning opportunities and frequently updated resources.Share performance measurement methods, encourage innovation and make employees feel integral to the company, Thiel suggests.
Best Age to Retire?
With the potential benefits of working longer, there are complex questions to consider. Share this piece with clients to help answer them. Find out more.
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Smarter Communication
Putting "an entire generation in a box can affect how you communicate with them," Gabe Gomez of Edelman's Gen Z Lab pointed out during a recent communications conference, and Meta's Alex Osten added that building cultural connections in your work and personal lives is therefore vital. Multidisciplinary communications leaders must foster relationships in all areas, even conducting a self-audit to find "the right ways of working to get the right results," Abi Evans of Dentsu Creative US said.
Full Story: Ragan (11/10) 
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Put it into practice: Learn by doing, but be sure to build a group of colleagues to bounce ideas off of, experts said. View people as humans rather than functions, and remember to craft forward-thinking narratives that can keep your company from stagnating.
Smarter A.I.
A weekly spotlight on how A.I. is affecting leadership
SmartPulse
How do you feel about doing a deal without a contract in place?
I'm fine with it in most situations
 7.37%
I'll only do it with partners I've worked with before and trust
 29.85%
I'll only do it in rare circumstances where time is short
 17.05%
I simply won't do it -- too much can go wrong
 45.73%
Flying without a net. Most of you indicate you're not comfortable entering into a deal without the contract firmly in place. That approach is a wise one given how many misunderstandings can occur in deals as well as preventing someone from changing agreed-upon deal terms that were never documented.

If the other party wants to start the work together without a contract in place, understand the risk you're taking on and your lack of meaningful consequences if things don't go as planned. Sure this means you might miss some opportunities by passing on a time-sensitive deal that prevents a contract from getting done but ask yourself if accepting that opportunity is worth accepting the risk that comes with it.

-- Mike Figliuolo is managing director of thoughtLEADERS, which includes TITAN -- the firm's e-learning platform. Previously, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. He is a West Point graduate and author of three leadership books: "One Piece of Paper," "Lead Inside the Box" and "The Elegant Pitch."
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In Their Own Words
Black women say several factors keep them from thriving in life and work, including gun violence, racism and the economy, according to a study from The Highland Project, but leaders can counter these forces by ditching stereotypes and advocating for their advancement. "It's past time that we acknowledge and embrace that Black women hold a range of human needs and possibilities, and it is in our right to have full access to it," writes Gabrielle Wyatt, founder of The Highland Project.
Full Story: Fast Company (tiered subscription model) (11/14) 
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Daily Diversion
The brain receives smells one nostril at a time
(Pixabay)
Humans process scents slightly differently through each nostril, according to a study published in Current Biology. Scientists found that the brain processes smell inputs separately before combining them into a single perceivable scent and there is an average time difference of about 500 milliseconds between the encoding of signals from each nostril.
Full Story: Live Science (11/13) 
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SmartBreak: Question of the Day
The CIA is, ahem, central to apocrypha about them authoring a song that helped take down the Iron Curtain during the Cold War. What song/group is alleged to be involved in this story?
Vote"Born in the USA," Bruce Springsteen
Vote"The Final Countdown," Europe
Vote"Take My Breath Away," Berlin
Vote"Wind of Change," Scorpions
About The Editor
Candace Chellew
Candace Chellew
Chellew
No one likes a hypocrite. Moreover, we don't want others to label us as one. The research from the Kellogg School of Management is eye-opening in its analysis that shows it's our surprise when someone changes their mind or behavior that leads us to brand them a hypocrite.

The advice from researchers is equally surprising. To avoid being seen as a hypocrite, we must hold our beliefs lightly, be willing to see another side or alternative and change our minds and actions accordingly. In this world of rigid ideas that have divided us so profoundly, it's easy to point fingers at hypocrites.

How willing are we, then, to take that first step and change our minds when new evidence comes to light? How willing are we to be seen as hypocrites if, in the end, it helps us heal some of the chasms between us?

If this newsletter helps you, please tell your colleagues, friends or anyone who can benefit. Forward them this email, or send this link.

What topics do you see in your daily work that I should know about? Do you have praise? Criticism? Drop me a note. And don't forget to send me photos of your pets, your office and where you spend your time off.
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How to get it right? It's always a bit of a gamble.
Annette Bening,
actor
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