📂 Outsourced customer support that's actually good

Hey friends,

I'm stoked to share that I've partnered with xFusion as an official partner of the Swipe Files newsletter. I've known their cofounder Jim Coleman for years and have been referring them clients like SavvyCal (who's been working with them for 3 years now) ever since learning about their service model.

Why I chose xFusion:

It's all about trust and reliability. We're all users of a multitude of SaaS tools, so you understand the importance of exceptional customer support. xFusion stood out because their commitment to quality, personalized service, and developing top-tier talent resonated with me.

They're a partner, not just a provider.

How you can leverage xFusion:

  1. Scale up with confidence: As your SaaS company grows, xFusion scales your support capabilities without the growing pains.
  2. Focus on your core: Redirect your time and resources from customer service to product development and marketing.
  3. Increase customer satisfaction: With thoroughly trained agents who can respond quickly, empathetically, and helpfully, you can expect a higher net promoter score and word-of-mouth referrals.

How it works:

  1. Consultation: Kick things off with a chat about your specific needs. xFusion tailors their service to your unique requirements.
  2. Match: They handpick an agent just for you, ensuring a consistent and personalized approach to your customer service.
  3. Onboard: The selected agent integrates into your team, ready to handle customer interactions with expertise and care.

Special offer for Swipe Files readers: Don't forget to mention "Corey" or "Swipe Files" to get 5% off your first month.

Think of xFusion as your customer service superhero, cape not included. Ready to team up? Give them a ring.

To smarter hiring,
—Corey

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