SRE Weekly - SRE Weekly Issue #425

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Welcome to a special re-send of SRE Weekly Issue #425! For those of you getting this for a second time, my apologies. I attempted to change to a new email vendor, but they massively botched the SPF records, likely resulting in my previous email going to the Spam folder for many of you.

Lesson learned: never change anything.

One last note: if you unsubscribed in the past week and a half or so, you have my most sincere apologies for this gratuitous email! Please click the unsubscribe link below, and you'll never hear from me again.

A message from our sponsor, FireHydrant:

FireHydrant is now AI-powered for faster, smarter incidents! Power up your incidents with auto-generated real-time summaries, retrospectives, and status page updates.

https://firehydrant.com/blog/ai-for-incident-management-is-here/

Great practical advice for how to present reliability problems (and your proposed solutions) to e-staff.

  Ross Brodbeck

It’s when things aren’t always on fire that it can be very difficult to assess whether we need to allocate additional resources to reduce risk.

  Lorin Hochstein

The three kinds of roles covered in this article relate to Standards, Operations, and Leadership.

  Gavin Cahill — Gremlin

Nagle's algorithm considered harmful? It's important to be aware of it because it can trip you up.

  Marc Brooker

In issue #423, I linked to a story about Amazon charging for unauthenticated and failed requests to S3 buckets. Thankfully, they're no longer charging for that.

  Amazon

A little low on details, but interesting nonetheless: Google Cloud did something weird and accidentally deleted a customer's account out from under them.

  UniSuper

What is a “service” in the context of service levels (SLI/SLO)?

  Alex Ewerlöf

My favorite part of this one is the description of techniques for improving psychological safety at your company.

  Incident.io







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SRE Weekly Issue #425

Monday, May 20, 2024

View on sreweekly.com A message from our sponsor, FireHydrant: FireHydrant is now AI-powered for faster, smarter incidents! Power up your incidents with auto-generated real-time summaries,

SRE Weekly Issue #424

Monday, May 13, 2024

View on sreweekly.com A message from our sponsor, FireHydrant: FireHydrant is now AI-powered for faster, smarter incidents! Power up your incidents with auto-generated real-time summaries,

SRE Weekly Issue #423

Monday, May 6, 2024

View on sreweekly.com A message from our sponsor, FireHydrant: FireHydrant is now AI-powered for faster, smarter incidents! Power up your incidents with auto-generated real-time summaries,

SRE Weekly Issue #422

Monday, April 29, 2024

View on sreweekly.com A message from our sponsor, FireHydrant: FireHydrant is now AI-powered for faster, smarter incidents! Power up your incidents with auto-generated real-time summaries,

SRE Weekly Issue #421

Monday, April 22, 2024

View on sreweekly.com Last week, I mistakenly attributed [an article](https://www.paigerduty.com/sre-biggest-problem/) to PagerDuty. Actually, it was by Paige Cruz, whose clever blog name I didn't

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