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Little Stream Software digest for the week of 2024-11-13

Hey there,

Here's articles I published over the last week.

- Eric Davis

​Customer trust, not customer loyalty​

Customer loyalty is a funny phrase. It sounds permanent and firm like a rock. "Our customers are loyal to us and will never leave" Problem is, like...

​Read more...​

​Letting time do your work for you​

Last year in autumn I collected a bunch of leaves and stored them in a huge bag. Now a year later they've mostly decomposed and turned into compost. After...

​Read more...​

​Concentrate on keeping your existing customers during downturns​

During any sort of downturn you should focus on retaining your loyal and returning customers. Technically you should focus on them all the time but the siren...

​Read more...​

​Backup data from your Shopify store before you need it​

As the busy season approaches, it's time to take a minute to think about protecting your data. That means data backups. Shopify backs up their data as a whole...

​Read more...​

​Promote the products that create the customer behavior you want​

Different products will create different customer behavior. Some products will produce customers that order more frequently. Some products will produce...

​Read more...​

​

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Older messages

Little Stream Software digest for the week of 2024-11-06

Wednesday, November 6, 2024

Hey there, Here's articles I published over the last week. - Eric Davis ​Customer segments change over time​ A useful thing about the Customer Grids in my app is how they can show shifts in your

Little Stream Software digest for the week of 2024-10-30

Wednesday, October 30, 2024

Hey there, Here's articles I published over the last week. - Eric Davis ​Product satisfaction matters before customer loyalty​ About six months ago we had to replace our microwave due to a failed

Little Stream Software digest for the week of 2024-10-23

Wednesday, October 23, 2024

Hey there, Here's articles I published over the last week. - Eric Davis ​Don't try to be the loudest​ As I started to write this, I got yet another SMS message about the US election. We're

Little Stream Software digest for the week of 2024-10-16

Sunday, October 20, 2024

Hey there, Here's articles I published over the last week. - Eric Davis ​Focus on the biggest returns first​ When you're trying to decide what projects or campaigns to start, it can be helpful

Little Stream Software digest for the week of 2024-10-02

Wednesday, October 2, 2024

Hey there, Here's articles I published over the last week. - Eric Davis ​New release: Variant Reorders​ Following-up on the release of Product Reorders, Repeat Customer Insights now reports on

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