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​A Founder's Guide: Essential Management Advice for Startups​

As startups scale, effective management becomes the difference between chaotic growth and sustainable success. After analyzing hundreds of posts on startup management, I’ve distilled the key pieces of advice that founders and leaders should keep in mind.

1. Management Philosophy

• Management is a design pattern: Just like engineering has patterns, management has best practices that can be learned and applied systematically.
• Use Situational Judgement: tailor support for employees ranging from micromanagement for new hires to hands-off for high performers.
• Lead authentically: The best managers don’t rely on mimicry but develop their own authentic style based on their values and strengths.

Management, like engineering, has repeatable design patterns that can be learned and applied

2. Organizational Structure

• Understand breaking points: Management structures naturally reach breaking points at around 8, 60, and several hundred employees - prepare for these transitions.
• Evolve your leadership: Great leaders consistently manage themselves out of the job.
• Design intentionally: Make sure you’re designing your organization with a span of control in mind.

Communication complexity increases exponentially with team size, creating natural breaking points in management structures

3. One-on-Ones and Feedback

• Structure your 1:1s: Use a four-part format covering performance, relationships, leadership, and innovation.
• Create feedback loops: Design feedback systems with minimal latency, high potency, and maximum efficiency.
• 12 Questions to Find GReat Managers: Use frameworks like Gallup’s 12 questions to assess your effectiveness as a manager.

4. Decision Making

• Audit decisions: Focus on how decisions are made rather than just the conclusions.
• Test the process: When advising someone with deeper expertise, evaluate their process rather than the outcome.
• Delegate based on maturity: Adjust your management approach based on the person’s Task Relevant Maturity.

Evaluate the decision-making process rather than just the outcomes

5. Leadership Mindset

• Balance three layers: Focus simultaneously on execution (laying bricks), tactics (building walls), and vision (creating cathedrals).
• Combine honesty with grit: Be ruthlessly honest about reality while maintaining the persistence to overcome challenges.
• Cultivate growth mindset: View challenges as learning opportunities rather than fixed obstacles.

Great leaders balance execution (laying bricks), tactics (building walls), and vision (creating cathedrals)

6. Team Building

• Anatomy of a Reference Check: Then get out of their way.
• Create psychological safety: Encourage calculated risks and constructive dissent.
• Balance autonomy and alignment: Give teams freedom within clear strategic boundaries.

7. Delegation Process

• Identify delegation opportunities: Analyze your calendar for time-consuming and repetitive tasks.
• Document thoroughly: Use video, Loom, or detailed documentation to transfer knowledge effectively.
• Verify understanding: Have delegatees summarize tasks to ensure clarity.
• Iterate with feedback: Continuously improve delegation through two-way feedback.

Adapt your delegation approach based on the person’s experience level with the specific task

8. Scaling Management

• Invest in managers: Great companies invest disproportionately in developing their managers.
• Build systems: Create scalable systems that reinforce your values and operational principles.
• Stay close to customers: Ensure management decisions remain connected to customer needs.

Culture becomes a critical management tool as your company scales

Effective management isn’t a natural gift but a discipline that can be learned, practiced, and refined. The best startup leaders recognize that scaling their management capabilities is just as important as scaling their technology or customer base.

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