It takes a village – the power of community and conversations
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Older messages
How you shape our product – this week on Inside Intercom
Wednesday, September 9, 2020
This week on Inside Intercom we dive deep into how we use customer feedback to build our product The Weekly Newsletter - Inside Intercom Hi there, At Intercom, we believe great things can happen when
What will customer satisfaction look like in 2021?
Friday, September 4, 2020
This week on Inside Intercom The Weekly Newsletter - Inside Intercom Hi there, Have customer expectations changed due to the pandemic, or has the pandemic simply accelerated forces at work to bring us
Technology should complement, not overwhelm us
Wednesday, August 26, 2020
This week on Inside Intercom The Weekly Newsletter - Inside Intercom Hi there, Our innate human curiosity has always been our greatest tool for solving problems and gaining understanding. Throughout
Who's in control of your brand?
Wednesday, August 19, 2020
This week on Inside Intercom The Weekly Newsletter - Inside Intercom Hi there, When you've written into a company for support, or as a prospective customer, what's been the better experience: a
Say goodbye to compromise
Wednesday, August 12, 2020
This week on Inside Intercom, we announce 20+ new features for customer support. The Weekly Newsletter - Inside Intercom Hi there, When it comes to customer support, do you optimize for behind-the-
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