How to onboard 2,650 new hires in 2 years

Hey there,

Scaling an onboarding process is one of the hardest things to get right in L&D. When your company is growing at pace, you need to make sure your onboarding offers every new starter the tools and training they need to ramp up quickly.

We've got a great case study with the Learning & Development Lead at Better.com this week. She had to train a lot of people really quickly - and now remotely, thanks to COVID19.

Of course, as you all know, your job doesn't stop once your new hires are fully onboarded. Because your team needs continuous training and learning. The latest lesson of our Google MasterSaaS covers just that. 

And none of this onboarding and continuous learning would work if you don't have a solid employee training program in place. So we've got an ultimate guide for you this week as well. 

Lastly, I'd like to share a webinar I discovered from Venngage, the online graphics maker, about designing for accessibility and inclusivity. Definitely check it out if you work in employer branding or communications in general.

Better.com's Onboarding Process for Growing From 350 to 3,000 Employees

Since Emma joined Better.com two years ago, the company has grown at an incredible rate.

“When I started at Better two years ago, we were about 350 people,” says Emma. “Now, we’re 3,000 globally. A lot of this hypergrowth has been in the last six to twelve months, and it’s showing no signs of slowing down. It’s taught me a lot.”



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How to build a culture of continuous learning, according to Google

“It’s tempting for senior employees to think of training as something just for junior employees,” says Brendan. “If you’ve been in the industry for a long time, you might think you know all there is to know. But your managers and senior leadership hierarchy have a critical role to play in creating a culture of continuous learning.”

“If employees get a sense that they’re sent off to training and it’ll never be talked about again, they’ll quickly understand that it’s something for them alone,” says Brendan. “But if you make it clear your learning culture is going to be reinforced every day at every level, including by senior employees, you’ll create a real commitment to continuous learning.”



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The Ultimate Guide to Starting a Successful Employee Training Program

A worldwide survey of CEOs found that 80% are worried about the availability of key skills, and more than half struggle to find competent new hires. 

Employee training programs and, by extension, Learning and Development departments are powerful tools in hiring, retaining, and retraining employees. 

Launching a new training program isn’t as simple as ordering some courses and mandating employee attendance. Companies that enthusiastically barrel forward without the proper planning often suffer from misaligned business goals, overwhelmed L&D departments, and a lack of C-suite buy-in. Any of these could sink your training program as soon as it starts.

Here’s what you need to know to get started.

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Designing for Accessibility: How To Be An Inclusive Employer and Reach Bigger External Audiences

There's a popular phrase about diversity and inclusion making its social media rounds recently: 

Diversity is being invited to the party; Inclusion is being asked to dance.

While this sentence is helpful for distinguishing the difference between the two terms, it is also an oversimplification of complex ideas and doesn't authentically represent what inclusion really could be.

As Daniel Juday says, “To put it into corporate terms, this phrase only really indicates that organizational diversity and inclusion is, at its best, those with leadership influence deigning to include others in their circles for brief moments, usually in celebrative ways rather than strategic ones.”

One way to change that is through inclusive design. Inclusivity means more than just offering to make adjustments. You should be proactively thinking about accessibility. 

Watch the webinar

And that's it for this week!

Take care and you'll hear from me soon 💛,

Joei

P.S. If you have any questions or feedback, hit reply – I read every email and will get back to you personally.

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