The Latest From SaaStr: Fighting Churn with Data with Zuora

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By Amelia Ibarra · Tuesday, January 12, 2021
 
     
 

Churn is inevitable, no matter what you do. In this guide, expert Carl Gold of Zuora, explains how to fight churn with data in SaaS.

The post Fighting Churn with Data with Zuora appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Monday, January 11, 2021
 
     
 

The moment comes when it’s time to hire your first VP Sales. We’ve talked in the past about the 48 Different Types of VP Sales, What a VP Sales Really...
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The post Should Your VP Sales Start Off as a Player-Coach? appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Monday, January 11, 2021
 
     
 

Q:  How can we estimate the lifetime value of a customer when the product is still in the early days? You need to know 2 things to calculate lifetime value:...
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The post How Can You Estimate Customer Lifetime Value in The Early Days? Just Use Comps appeared first on SaaStr.

 
     
 
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By Amelia Ibarra · Saturday, January 9, 2021
 
     
 

Looking to speak at an upcoming SaaStr event? Now's your chance to join the ranks of Zoom, Slack, Twilio, PagerDuty, Airtable and more. Here's how you can apply to speak at our events.

The post Speaker Submissions for 2021 SaaStr Events are Now Open! appeared first on SaaStr.

 
     
 
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By Amelia Ibarra · Saturday, January 9, 2021
 
     
 

SaaStr CEO and Founder Jason Lemkin catches up with Therese Tucker, Founder, and CEO at Blackline about her SaaS journey, going long and surviving black swan events.

The post Going Long: The 20-year Journey of Being a CEO + Founder with BlackLine appeared first on SaaStr.

 
     
 
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How to Speed Up Customer Onboarding and Implementation
By Amelia Ibarra 

Deliver projects faster, experience fewer issues, and speed up time to value for your customers. Manage expectations for better customer satisfaction and long-term relationships with a free 14-day trial of GuideCX.

 
 
 

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