The Latest From SaaStr: How to Collaborate, Manage, and Work with Developers featuring Twilio’s Jeff Lawson

	How to Collaborate, Manage, and Work with Developers featuring Twilio’s Jeff Lawson

	By Amelia Ibarra · Friday, January 15, 2021

	Jeff Lawson is a software developer first, and the CEO of SaaS superstar Twilio second. He knows both sides of the executive & engineer equation intimately. He gets what goes on in a developer's brain and the detailed process of building software The post How to Collaborate, Manage, and Work with Developers featuring Twilio’s Jeff Lawson appeared first on SaaStr.

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	5 Interesting Learnings from Qualtrics at $800m+ in ARR

	By Jason Lemkin · Friday, January 15, 2021

	Qualtrics is one of our favorite SaaS stories at SaaStr.  Like Atlassian, Qualtrics bootstrapped all the way to the growth stage, and did it outside of the SF Bay Area. ... Continue Reading The post 5 Interesting Learnings from Qualtrics at $800m+ in ARR appeared first on SaaStr.

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	Doing 5, 6 or 7 Figure Deals? Don’t Forget the Services Revenue

	By Jason Lemkin · Friday, January 15, 2021

	25% of revenue from professional services may sound high, but it’s a fairly standard ratio in true enterprise software. Importantly, Qualtrics’ margins remain high so it’s not losing money on... Continue Reading The post Doing 5, 6 or 7 Figure Deals? Don’t Forget the Services Revenue appeared first on SaaStr.

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	11 Tips to Build Stronger Relationships with Customers

	By Jason Lemkin · Friday, January 15, 2021

	Q: How do you build strong relationships with customers? A few simple ideas: A formal review call 30–60–90 days in. Led by CEO if it’s a key customer. Pick a... Continue Reading The post 11 Tips to Build Stronger Relationships with Customers appeared first on SaaStr.

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	5 Common Demand Generation Mistakes

	By Randy Rayess · Friday, January 15, 2021

	86% of marketers consider demand gen a core part of marketing. We'll cover common demand generation mistakes and how different types of content can help. The post 5 Common Demand Generation Mistakes appeared first on SaaStr.

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	The Super-Simple Guide to What VCs are Looking For Today

	By Jason Lemkin · Thursday, January 14, 2021

	There is so much VC content out there, on Twitter, on Medium, on blog posts, and so much of it really is transparent and helpful. The industry is so much... Continue Reading The post The Super-Simple Guide to What VCs are Looking For Today appeared first on SaaStr.

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How to Speed Up Customer Onboarding and Implementation By Amelia Ibarra

Deliver projects faster, experience fewer issues, and speed up time to value for your customers. Manage expectations for better customer satisfaction and long-term relationships with a free 14-day trial of GuideCX.