Expert advice: Is user onboarding crippling your product?

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One of the most frustrating experiences with SaaS is to have a bunch of users who sign up for a free trial or free account, but never convert to paid.

If you're currently dealing with a conversion issue or want to know how to avoid it for your future products, Jane Portman from Userlist has come on the Software Ideas blog to help out!
Jane Portman is the co-founder of Userlist, a tool that helps SaaS companies fix user onboarding issues. She's been generous enough to share with us her five most common user onboarding challenges that she sees at Userlist - and how you can tackle them before they cripple your product's growth.

Some of the topics she covers in the post are:
  • How do I get users to change their behavior to use my app?
     
  • How can I stop users from giving up before they actually start using my product?
     
  • What do I do if my product has secondary users (users who weren't involved in the buying decision)?
     
  • Are there any powerful onboarding tools at my disposal if I have a higher price point? (Hint: Definitely!)
Click here to check it out!
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