How Frontline-Employee Experience Is Key to Customer Experience

 
 
 
 
 

Best Practices for Supporting Frontline Retailers 

 

An estimated 1.2 million jobs were open across the retail sector in July 2021, compared to 876,000 the year prior, resulting in pandemic-related business model shifts. This presents a unique opportunity for retailers to build more effective recruiting and workforce practices.

In this playbook, learn how retailers are keeping frontline employees engaged, safe and satisfied. Highlights include:

  • The challenges retailers are facing
  • The value of a skills monitoring capability
  • How delivering mobile-friendly capabilities to workers is a must
 
 
 

About this email: You are receiving this message as part of your complimentary newsletter subscription to Retail Dive. If you no longer wish to receive the daily newsletter, you can switch to a weekly subscription or unsubscribe. See our full privacy policy. Retail Dive is a product of Industry Dive, Inc. 1255 23rd Street NW, Suite 550 Washington DC 20037

Want to reach 80,000+ retail executives with your own message? Get the media kit or contact us directly at advertising@industrydive.com.

 
 
 

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Latest marketing trends in consumer packaged goods

Thursday, December 23, 2021

We put the spotlight on CPG marketing trends in this new Trendline | Access Now The Latest Developments in CPG Marketing Wariness toward in-store shopping has accelerated the need for stronger e-

5 Ways to Improve Digital Marketing This Season

Thursday, December 23, 2021

Explore the strategies, last-minute insights, and optimizations that can help you supercharge sales into 2022 in this on-demand webinar. 5 Ways to Improve Digital Marketing This Season For retailers,

Accelerate your omni-channel strategy in 2022 [eBrief]

Wednesday, December 22, 2021

Learn how to modernize your tech stack for activation. Transform Your Business. Realize Sustainable Growth in 2022. Changes in consumer shopping behaviors and expectations are leaving retailers with no

Dec. 22 - A Pea in the Pod opens new concept | Indochino to launch womenswear

Wednesday, December 22, 2021

A Pea in the Pod opens concept stores in Chicago, NYC; The $500M question: Destination XL's Harvey Kanter and Ujjwal Dhoot; Indochino to launch into womenswear; Nike, Etsy's mobile apps were

Dec. 22 - TikTok Tests New 'Re-Post' Option to Boost Distribution of Clips

Wednesday, December 22, 2021

TikTok Adds Live-Stream Intros to Better Facilitate Engagement; LinkedIn Launches New Campaign to Highlight the Importance of Representation in the Workplace; Messenger Adds New Group Effect for NYE,

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