Messages
7/12/2022
16 : 14
Signals of Real Engagement
People tend to tell you what you want to hear and then do what they want to do. A few underrated signals of engagement and trust include: Unsolicited news shares (whether work or personal) with the
6/28/2022
16 : 34
Unexpected Relief
A few surprisingly helpful ways to create some calm: Get rid of something. Whether donating an item or canceling an unused subscription, you'll feel a tiny bit lighter right away. Send something
6/14/2022
14 : 24
Questions to ask before you start recruiting.
How will we know in 6-12 months that we hired the right person? What will they have achieved? How will the people who work with them feel?
5/31/2022
14 : 24
Pressure only reveals what’s already there.
The pressure of a down market (or a challenging crisis) only reveals the existing strengths and weaknesses of a team. If you're ignoring any individual performance issues or cultural challenges,
5/17/2022
16 : 14
Pick one goal and try to find where your routines reinforce it.
Where do your routines, habits, and processes line up to the goals you have? For example, are you claiming to want more innovation and not asking ANY questions about that in your interview process?
5/3/2022
19 : 4
Meetings are ponds.
Meetings should be ponds, not oceans. If the scope of the meeting is so big that it ends up stretched across many meetings, you are boiling the ocean. This takes so long that the context changes and
4/19/2022
16 : 24
Getting attention from candidates.
To engage candidates, you need to tell them something they don't already know. “We're hiring!” - Well, yeah, you're sharing a job. “Exciting opportunity…” - Okay, sure, but you're not
4/5/2022
16 : 4
Tip for building consensus on a big change.
Check out our chart.
3/22/2022
19 : 4
Shared FAQs for the win.
When rolling out a change, all leaders should update a shared, live doc (Google Doc, Notion, etc.) with questions they anticipate from their teams as well as questions as they roll in. For example:
3/8/2022
15 : 34
How to map your goal to your habits.
Where do your routines, habits, and processes line up to the goals you have? For example, are you claiming to want more innovation and not asking ANY questions about that in your interview process?
2/28/2022
17 : 54
Air
Air is a magical cure for being overwhelmed. A few ways to give yourself and your team a deep breath right now: Unclench your jaw and drop your shoulders. Start a meeting with a collective deep inhale
2/25/2022
6 : 14
One way to manage resistance to change.
Hint: it's a date
2/25/2022
6 : 14
The struggle of unclear goals.
Might sound weird, but it works
2/25/2022
6 : 14
Your team will always sink to your lowest performers.
Nothing frustrates a high performer like seeing a low performer muddling through indefinitely. The high performer either leaves to find exceptional peers, or they start questioning why they've been