Product Habits - Invest in things that don't change

 Hiten's Pick 

Invest in Things That Don't Change

There's this notion that technology constantly changes, and it's hard to keep up. David Heinemeier Hansson reminds us that it doesn't. There are certainly paradigm shifts, but they are rare. Most of the time, technology is about incremental improvement on enduring ideas. This read is a good reminder that it pays off to invest in things that remain relatively steady and compound in their value over time. 

 Business 

How To Challenge SaaS Incumbents

Unless you survive as the first entrant in your sector, you will likely have to fight against a more significant competitor. It may seem impossible to enter a saturated market as a startup, but there's always room for great new products. You can do a handful of things, from lowering costs to focusing on a niche. Just make sure you're not trying to win by out-selling or out-spending. 

Startups Live and Die in a Multidimensional Landscape

Startups are challenging because a handful of things have to go right simultaneously for them to work. This article lists some of the most important dimensions. Two that resonate with me are: Make sure the problem you're looking to solve is real and understand your lasting competitive advantage. Check out the full list here

 Product 

Visual Design Rules You Can Always Follow

There are so many things that can send web design in the wrong direction. I've always believed in the power of sticking to fundamental principles. This is a great list of visual design rules you can safely follow every time unless you have a good reason to break them. I follow these often: Saturate your neutrals, optimize for optical alignment, and use two typefaces at most. 

The Cynical PM Framework

Every seasoned PM knows that the priority should be user satisfaction. But you have to have clarity about your product's role in the business—otherwise, it can be challenging to have conversations about development prioritization, positioning, and success measurement. Here's how you can bridge the gap

 Marketing & Sales 

Event Sponsorships for Customer Acquisition

Sponsoring events can be a great way to build your brand and acquire new customers. But most companies do it wrong, with outsized spending and underwhelming impact. This was an interesting thread about how Brex fully utilized its sponsorship at the SaaStr annual conference. The big takeaway: Don't just pay for sponsorship and show up at your booth thinking it will make a difference. 

Email Marketing Regulations Around the World

As the world becomes more and more connected, email marketing regulation has become more and more complex. If email marketing is part of your business, especially if your customers are located in multiple countries, this guide is worth bookmarking

 Growth 
Distribution Should Be Part of Product Design

Peter Thiel once said, "If you've invented something new but haven't invented an effective way to sell it, you have a bad business–no matter how good the product." Even when you don't have clear product differentiation, superior sales and distribution can drive your success. The inverse unfortunately doesn't hold true. So make sure distribution is part of your product design plan

Reaching the Magical First 1,000 Customers

When Kinsta launched in 2013, the team couldn't yet imagine having 1,000 paying customers. The company has now far surpassed that number. This is a worthwhile read about how to get those magical first thousand customers. It starts with the most important thing: making sure you're solving a good problem. This is the playbook the team used to grow early on

 Management 
Leading With Empathy

Keith Yandell started at DoorDash as Chief Legal Officer and has since gone on to lead multiple teams at the company. He recently did an interview with Lenny Rachitsky about DoorDash's unique culture and leadership approach. He covers a lot in this podcast episode—from the importance of openness in the workplace to how to make big decisions when teams are competing for resources. Listen to the full episode here

The Path to Startup Profitability

Profitability sometimes feels controversial in Silicon Valley because it often requires a sacrifice in growth. While prioritizing growth has its merits, there's a case to be made for startups prioritizing profitability sooner. If it's something you're thinking about as a founder, make sure you read this

 Insight of the Week 
The Need To Read

The best writers don't just write down what they think. There's something that happens in the process of writing that leads to discovering new things. A big part of being a great writer is being a great reader and learner. As Paul Graham says, "You can't think well without writing well, and you can't write well without reading well." So make sure you're reading



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