Is AI disrupting your workforce management?

Mastering workforce management in the age of AI

Hey there!

Is AI disrupting your team's workforce management?

The support landscape is evolving quickly, and at Intercom we're overhauling our WFM strategy to keep up.

Join me and leaders from Assembled as we talk through these changes, including:

  • How AI is impacting forecasting, staffing, and more
  • Overcoming those hurdles with revamped workforce management strategies
  • Details on how Intercom and Assembled are navigating these changes today


There will also be a Q&A session at the end! Here is the link to register.

Mastering Workforce Management in the age of AI
Tuesday, September 19 at 9:00 AM PDT

See you then!

Anthony Lopez
Director, Customer Support Operations
Intercom

 
Intercom
Intercom
Intercom
Intercom
----------
© 2023 • Intercom • 55 2nd St • San Francisco • CA • 94105

This email was sent to you.
If you no longer wish to receive these emails you may Unsubscribe.

Privacy Policy

Older messages

Checklist: choosing the right AI bot

Monday, September 4, 2023

The 9 questions you need to ask The AI Bot Buyer's Guide. Download Now → Hi there, When you're dealing with an entirely new form of technology, how do you even begin to find the right tool?

Get Your Team Excited About AI

Wednesday, August 30, 2023

How To Bring Your Support Team Along On The AI Journey |The Intercom newsletter Hey there, Many support leaders are ready to embrace AI with open arms. In fact, our recent survey of more than 1000

Discover The New Customer Service Careers Created By AI

Wednesday, August 16, 2023

AI Will Open Doors For Customer Service Reps |The Intercom newsletter Hey there, There's been a lot of talk about the future of customer service roles, and whether AI will replace humans, or as we

The 4 Big Myths About AI In Customer Service

Wednesday, August 2, 2023

We're cutting through the noise in this week's newsletter |The Intercom newsletter Hey there, Every day, we hear something new about AI – what it is, how it's evolving, how it will impact

Bombarded By Jargon? Here’s What You Need To Know About AI In Customer Service

Wednesday, July 19, 2023

Find Out How AI Is Transforming CS alt text Hey there, The AI revolution has come with a whole new language to learn. It seems like the moment we think we're beginning to understand AI and its

You Might Also Like

Building complete rank and rent sites in just minutes

Monday, March 3, 2025

This tool is incredible ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

🌁#90: Why AI’s Reasoning Tests Keep Failing Us

Monday, March 3, 2025

we discuss benchmark problems, such as benchmark saturation, and explore potential solutions. And as always, we offer a curated list of relevant news and important papers to keep you informed ‌ ‌ ‌ ‌ ‌

I interviewed THE largest Amazon Seller [Roundup]

Monday, March 3, 2025

Need funding for your Canadian Amazon business? Not sure if you should use a Canadian corporation or US LLC to form your company? We'll cover these questions and more in our Start and Grow Your FBA

The state of data-driven decision-making for CPG brands

Monday, March 3, 2025

How marketers use purchase insights to maximize campaign performance ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Facebook updates, TikTok ROI, Instagram format matches, and more

Monday, March 3, 2025

Today's Guide to the Marketing Jungle from Social Media Examiner... presented by social-media-marketing-world-logo New week, fresh insights, Reader! Stay sharp with the latest updates on AI, social

Are you losing revenue to rivals?

Monday, March 3, 2025

This is a challenge that costs businesses millions every year: Their customers are switching to competitors for various reasons... even though most of them could easily be fixed. On Tuesday, March 4,

DeepSeek’s 545% Profit Claim

Monday, March 3, 2025

PLUS: Siri 2027?! ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Insurtech VC resets, readies for growth

Monday, March 3, 2025

Europe's share of regional IPOs sinks; the agtech revolution is now; hope flares for natural gas deals Read online | Don't want to receive these emails? Manage your subscription. Log in The

What I Think About The Crypto Strategic Reserve

Monday, March 3, 2025

Listen now (8 mins) | To investors, ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

$92K BTC After Trump’s Crypto Call, MARBLEX Invests $20M—WOOF Ups the Game!

Monday, March 3, 2025

PlayToEarn Newsletter #262 - Your weekly web3 gaming news ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌