AI Tools Blur the Line Between Marketing Strategy and Tactics for Startups
AI Tools Blur the Line Between Marketing Strategy and Tactics for StartupsAnd How to Use ChatGPT to Make Better Marketing DecisionsIf AI were a basketball player, it would be Victor Wembanyama: massive potential but also huge expectations. ChatGPT may only turn one on November 30, but it feels like we've talked about it forever. In 2023, tech investors mainly put their money into AI-related startups. Google, Notion, Hubspot, Miro, Canva...most tech products have added AI features. Some fear the consequences of AI, while others are (techno) optimistic about its ability to save the world. Now that these tools are everywhere, do they actually make it easier to market your startup? Or are they just another potential distraction for founders? Feels like magicUsing AI tools for the first time feels like magic. Tasks that used to take hours can now be done in minutes. On paper, AI tools are perfect for resource-constrained startups.
Abracadabra, there is an AI tool for all your marketing needs. With that in mind, it may be tempting to let AI tools run your marketing on autopilot and postpone or even avoid altogether your first marketing hire. Hold on! Where are the success stories?Given that AI tools have been mainstream for about a year, we should have heard plenty of success stories from startups using them to go to market successfully. I recently shared this question on LinkedIn. AI will hopefully help me create better memes in the future btw ;) Despite nearly 10,000 views, no one strongly disagreed or provided specific examples. More established companies have successfully used AI in their marketing strategy, such as LinkedIn. But what about startups? Blurred linesA common pitfall for startups is to confuse strategy with tactics. I often share this image that perfectly illustrates this issue. My hypothesis is that AI tools, by making it easier than ever to create marketing materials, blur the line between strategy and tactics even further. As a result, startups may be putting the cart before the horse. Packy McCormick warns about the dangers of mixing up strategy and tactics for startups in his article "In Defense of Strategy."
So, yes, AI tools can speed up execution, but without a solid strategy, they're just going to help you hit the wall much faster. A better assistant than a creatorI couldn't agree more with Hiten's tweet here. Initially, like everyone else, what impressed me most about AI tools was their ability to create content. But as impressive as that is, the content is often mediocre. But as a solopreneur who doesn't always have the luxury of having someone at my side, the ability to bounce ideas off AI can be super valuable. Starting a business can be a lonely and psychologically challenging experience, even with co-founders. This is where I believe AI tools can add significant value to startups. A compass, not a magic wandLet's go back to the illustration shared above (the one with the skulls) of the different paths a startup can take. Founders with limited marketing experience can usually fall into two traps: overconfidence, also known as the Dunning-Kruger effect, which leads them too far down the wrong path, or analysis paralysis, which leaves them too indecisive to start at all. Startup teams need to think of AI tools not as a magic wand that can teleport them from point A to point B (their strategic goal), be it their first users or achieving product-market fit, but rather as a compass that can guide them along the way. But how? Let's take a look at some concrete examples with chatGPT. How to use ChatGPT to make better marketing decisionsNote: This section is based on ChatGPT Plus features as of October 2023, but given the pace of updates, it may soon be outdated.
The first step is to provide more context about your business and challenges in the custom instructions to avoid generic results. To learn more about custom instructions, I highly recommend this guide from Dan Shipper on the topic. To show you the difference, here's what ChatGPT recommends when asked how to find your Ideal Customer Profile (ICP), a common marketing challenge for startups, without any custom instructions. Now, I've added these custom instructions based on a fictional startup example. And here are the results I get for the same question, already much better.
If I've learned anything from my years advising startups, it's that questions, not ready-made answers, can unlock things. I wrote more about it here. The problem with ChatGPT is that it has an answer for everything. Sometimes, it can feel like you're in front of a slot machine. Maybe if you try one more time, you'll hit the jackpot... It can quickly become time-consuming and counterproductive. Going back to our example, let's explicitly ask ChatGPT not to use ready-made answers but to respond with questions to guide me. Wow! We've gone from the equivalent of a generic blog post to an email with concrete recommendations, similar to what you might get from one of your advisors.
It goes without saying that frameworks are essential tools for shaping a strategy. Now that ChatGPT has added the ability to upload images and restored Bing access, you can use the frameworks of your choice to help you think through your strategy, whether from a blog article, a book, or even some drawings of yours. Back to our example, one of my favorite frameworks for defining your ICP is this positioning framework by April Dunford. Let's see what happens when we ask ChatGPT to use it. Pretty impressive, right? Of course, the results would have been even better if the market research questions suggested earlier had been answered. You can now turn this into a table and have the material ready for a presentation. I don't know about you, but if I were a founder who wasn't sure where to start or how to define my ICP, this could point me in the right direction or at least help me get started. Not a shortcutAs impressive as AI tools are at simplifying complex tasks, they're not a shortcut to making your startup stand out. A collection of tactics isn't a marketing strategy, and it won't give you a competitive advantage. The opportunity lies in recognizing these tools as valuable companions that can help you navigate the strategic decisions you face every day as an entrepreneur. I suggest you try the above and let me know how it goes. I'd be happy to review and discuss the results with you in a call or DM. Now, you may ask yourself if there is a future for marketing advisors like me. I will probably share my thoughts on this in another article :) Until next time, PS: Following my last article on product-market fit, I was invited to discuss the topic on the Datadrivet podcast. You can listen to the full episode on Spotify or wherever you get your podcasts.
|
Older messages
PR for startups
Thursday, September 28, 2023
Interview + Workshop with Clara Armand-Delille, Founder & MD @ThirdEyeMedia
A jargon-free go-to-market strategy template
Thursday, February 10, 2022
For startup founders who strongly despise marketing
Startup culture and mental health
Tuesday, January 11, 2022
A conversation with Victoria Trepp, Chief Psychologist at Mindler
A pitch that is music to the ears
Monday, November 15, 2021
What if a hitmaker like Max Martin produced your next pitch deck? That's an odd question I started asking myself after watching the Netflix documentary This is Pop: Stockholm Syndrome and this
Talk to customers: the first date
Thursday, October 14, 2021
You've finally launched your product off the ground, but the results aren't as expected. You need to figure out why. Fellow founders, advisors, and experts all tell you the same thing: “talk to
You Might Also Like
exclusive intel on Eli Lilly
Tuesday, May 7, 2024
see where the world's largest healthcare companies are making moves in AI 600x200-1 Hi there, Thought you might like this. On May 16th, we're revealing the AI strategies of the world's
Ho Nam on VC’s Power Law
Tuesday, May 7, 2024
Lessons from Arthur Rock, Steve Jobs, Don Lucas, Paul Graham and beyond. ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
i'm a fraud
Tuesday, May 7, 2024
^^ me 5 mins after I woke up today Read time: 1 min, 20 sec This morning I woke up, grabbed my phone, and opened Twitter. And the first tweet I saw... ruined my day. There's this guy I follow named
[CEI] Chrome Extension Ideas #140
Tuesday, May 7, 2024
ideas for Gamers, Google, Twitter, and Shopping ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
1,500 recurring clients + 80% margin
Tuesday, May 7, 2024
Plus, a question that prompted a realization
BSSA #96 - The impact of "Built For Shopify"... 🤫
Tuesday, May 7, 2024
May 07, 2024 | Read Online fb tw in email Hi everyone! Quick reminder: The Wide Event is in 20 days. May 27 from 6:00 pm to 11:30 pm, in Paris. We still have 20 tickets left on the 150 that were
🗞 What's New: Reducing customer churn
Tuesday, May 7, 2024
Also: Creating visual posts for X!
The Growth Newsletter #177
Tuesday, May 7, 2024
Business in the front 👩💼, party in the back 👩🎤 Demand Curve Read on demandcurve.com The Growth Newsletter #177 Business in the front 👩💼, party in the back 👩🎤 The Mullet is making a comeback.
The art of the pivot, part 1: The definitive list of successful pivots
Tuesday, May 7, 2024
Details behind 30+ pivots, including how they knew it was time to pivot, how long it took them to pivot, and much more ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
, claim your 85% discount
Tuesday, May 7, 2024
And become a proud founder Hey , Just want to remind you that you can avoid a lot of rookie mistakes in Ecommerce and save thousands of dollars when you access these 6 courses here. Each of these