JC's Newsletter - Celebrating good news
Dear friends,Every week, I’m sharing an essay that relates to what we are building and learning at Alan. Those essays are fed by the article I’m lucky enough to read and capitalise on. I’m going to try to be provocative in those essays to trigger a discussion with the community. Please answer, comment, and ping me! If you are not subscribed yet, it's right here! If you like it, please share it on social networks! Celebrating good newsRecently, we had situations that were celebrated at first (because it is an amazing outcome for the company), but then led to some uncomfortable product situations that we managed to solve. It happens that some in the team feel we jump the gun in committing to something without enough discussion about the impacts on the product roadmap. The business team should definitely have better communicated about the potential deal and the impacts. It is frustrating when a product team is working on a roadmap and they learn last minute they need to change it. It is also hard to anticipate the needs and requirements of every stakeholder on a topic, especially when you are working on something uncertain and you have many competing priorities like our sales team do. How do we bridge the gap? On the receiving side, even if we are frustrated about learning it too late, start with the good: celebrate the news. My advice is always to spend your energy and focus on what you can control and manage: working together to make the magic happen and change the trajectory of the company. On the other hand, the above should not be an excuse not to go the extra-mile in terms of communication. I suggest that during enterprise deal reviews, we take 1 minute to ask ourselves: did we notify the product team on what we are discussing, in terms that make it easy for them to plan and compare priorities? Perfect communication is hard. That’s why mutual empathy is of the utmost importance when working together to understand the needs and constraints of every stakeholder. Some articles I have read this week👉 Disney Earnings, A Split Disney?, ESPN’s Advertising (Stratechery)
👉 What Makes Uber Run (Fast Company)
👉 A Tweet from Gokul Rajaram on Partnership (Twitter)
👉 Unlock the Power of Money Words: How Founders Can Write Copy That Converts (First Round Review)
It’s already over! Please share JC’s Newsletter with your friends, and subscribe 👇 Let’s talk about this together on LinkedIn or on Twitter. Have a good week! |
Older messages
Asynchronous & transparent exec meeting
Tuesday, November 14, 2023
JC's Newsletter #196
Decision making: high quality & high velocity
Tuesday, October 31, 2023
JC's Newsletter #195
Good quotes from The Power Law by S. Mallaby
Tuesday, October 24, 2023
JC's Newsletter #194
Creating a new category
Thursday, October 19, 2023
JC's Newsletter #193
Why we distribute directly
Tuesday, October 10, 2023
JC's Newsletter #192
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