Firstly, welcome to the crew who joined this week! 🎉 You are now part of a cult of folks helping to ideate and grow their tech startups together.

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If you are new here or just plain missed some of our previous sends, here is your quick catch up section.

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THE DEEP DIVE 👀

How Do You Measure Success In Your Role As Chief Of Staff?

After the bunch of comments and praise we received on last week’s edition: So, What Does A Chief Of Staff Actually Do, we decided to do a unfiltered version of one of questions in the interview. We're keeping it real this round, going straight to the Chiefs of Staff for the uncut version of how they measure success in their roles. Here’s what they told us.

Max Kausman - COS at Chronicle

For me, success hinges on three main factors. The amount of 'founders' time' saved, enabling them to concentrate on their 'Zone of Genius'—for example, designing the product vision—instead of spending time on other topics.

And finally, achieving operational excellence, where various operational topics on finance, legal, people & culture etc. are set to 'on autopilot' and do not require the founders' attention.

And finally, achieving operational excellence, where various operational topics on finance, legal, people & culture etc. are set to 'on autopilot' and do not require the founders' attention.

Albert Patajo - COS at Nexl

My measure of success is broadly the same measures that the company is measured on—value creation across growth and profitability. When I joined Nexl, I had the ultimate baptism by fire and was tasked to lead and manage our Series A fundraise. In one of the hardest fundraising environments too! We managed to close a Series A with two great Australian investors—Shearwater and EVP—who have just incredible conviction in the problem space we’re playing in and the platform we’ve built.

Katie Noonan - COS at Forage

Measuring success in the Chief of Staff role can be difficult and ultimately is often down to perception of the principal that you work with. It can be measured through the successful and seamless delivery of projects, the incisive advice or direct feedback you provide to your principal and executive team and your ability to navigate challenging and ambiguous situations with limited supervision.

One of the achievements I'm proud of is that in challenging macro-economic conditions we have maintained a strong internal culture. Our annual engagement survey results showed significant improvement in our focus areas of collaboration and innovation which I focused on throughout the year.

TWEET WRAP 🐣

TOOLS WE USE 🛠️

Every week we highlight tools we actually use inside of our business and give them an honest review. Today we are highlighting Attio—powerful, flexible and data-driven, the exact CRM your business needs.

See the full set of tools we use inside of Athyna & Open Source CEO here.

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