Little Stream Software digest for the week of 2024-11-20

Hey there,

Here's articles I published over the last week.

- Eric Davis

Focus improvements on one small area

One piece of gardening advice is to start improving one small area of 2-4 feet first. Once it's highly fertile, expand to a second small area. Contrast that to...

Keep your coupon codes simple

Recently we got an automatic coupon from a major retailer. One of those "Spend $x on a category and get $y back". The problem was that their system...

Black Friday is coming, are you ready?

With Black Friday coming up next week, are you ready? If you'd like some ideas, I'm collecting my articles on my Black Friday topic page. Eric Davis Measure...

Measure your customer loyalty

Customer loyalty, or as described previously customer trust, can be easily measured. Does that customer buy again? That's it. Sure there's other things like: do...

Averages hide problems

A piece of software I use is "experimenting" with new pricing. They are completely changing how they price and thus the actual end price customers pay...

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Little Stream Software digest for the week of 2024-11-13

Friday, November 15, 2024

Hey there, Here's articles I published over the last week. - Eric Davis Customer trust, not customer loyalty Customer loyalty is a funny phrase. It sounds permanent and firm like a rock. "

Little Stream Software digest for the week of 2024-11-06

Wednesday, November 6, 2024

Hey there, Here's articles I published over the last week. - Eric Davis Customer segments change over time A useful thing about the Customer Grids in my app is how they can show shifts in your

Little Stream Software digest for the week of 2024-10-30

Wednesday, October 30, 2024

Hey there, Here's articles I published over the last week. - Eric Davis Product satisfaction matters before customer loyalty About six months ago we had to replace our microwave due to a failed

Little Stream Software digest for the week of 2024-10-23

Wednesday, October 23, 2024

Hey there, Here's articles I published over the last week. - Eric Davis Don't try to be the loudest As I started to write this, I got yet another SMS message about the US election. We're

Little Stream Software digest for the week of 2024-10-16

Sunday, October 20, 2024

Hey there, Here's articles I published over the last week. - Eric Davis Focus on the biggest returns first When you're trying to decide what projects or campaigns to start, it can be helpful