The Latest From SaaStr: How to Execute a Winning Self-Service Strategy with Wix Answers

	How to Execute a Winning Self-Service Strategy with Wix Answers

	By Amelia Ibarra · Monday, February 15, 2021

	Naomi Rozenfeld, VP of Revenue at Wix Answers shares how to execute a winning self-service strategy, including when to launch, cross-functional implications, and how to find the right balance between self-service and customer support. The post How to Execute a Winning Self-Service Strategy with Wix Answers appeared first on SaaStr.

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	You Have to Train Reps 3-100+ They Won’t Train Themselves.

	By Jason Lemkin · Monday, February 15, 2021

	There’s a slide I see again and again from start-ups:  2 of the early sales reps are at 100% of quota, sometimes 150%-200%.  And 8 others? 10%-40%. What’s happening here? ... Continue Reading The post You Have to Train Reps 3-100+ They Won’t Train Themselves. appeared first on SaaStr.

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	The Top 10 SaaStr Videos of the Week: Zoom CEO, Whereby, Snowflake, Point9, Twilio, Hubspot and More!!

	By Jason Lemkin · Sunday, February 14, 2021

	So what’s the SaaStr community catching up on, on YouTube, this week? Let’s take a look what’s trending there: #1.  “From Freemium to Explosive Growth in a Crowded Market –... Continue Reading The post The Top 10 SaaStr Videos of the Week: Zoom CEO, Whereby, Snowflake, Point9, Twilio, Hubspot and More!! appeared first on SaaStr.

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	Why Big Companies Buy Startups

	By Jason Lemkin · Sunday, February 14, 2021

	Q:  What are advantages and disadvantages of mergers? There are a lot of subtle pros and cons and issues, but for most Big Tech Companies, the pro to buying a... Continue Reading The post Why Big Companies Buy Startups appeared first on SaaStr.

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	Why Tilting Just a Smidge from Self-Service Can Grow Your Revenue 30x

	By Jason Lemkin · Sunday, February 14, 2021

	Recently I’ve been fortunate enough to meet with a number of outstanding entrepreneurs building self-service SaaS business at the bottom of the market.  A customer base made up of Very... Continue Reading The post Why Tilting Just a Smidge from Self-Service Can Grow Your Revenue 30x appeared first on SaaStr.

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	5 Interesting Learnings from GoDaddy at $4 Billion in ARR

	By Jason Lemkin · Saturday, February 13, 2021

	So is GoDaddy a SaaS company? Probably, or at least, close enough. Its Business Applications segment is now its fastest growing of its 3 product segments, at a $650m+ run-rate... Continue Reading The post 5 Interesting Learnings from GoDaddy at $4 Billion in ARR appeared first on SaaStr.

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How to Speed Up Customer Onboarding and Implementation By Amelia Ibarra

Deliver projects faster, experience fewer issues, and speed up time to value for your customers. Manage expectations for better customer satisfaction and long-term relationships with a free 14-day trial of GuideCX.