Forbes - Cold, Dark And Connected, Kind Of

February 23th, 2021
Texas Deep Freeze: Cold, Dark But Still Connected (Kind Of)
CenterPoint Energy Outage Tracker
There were so many outages in Houston during last week's deep freeze, CenterPoint Energy's Outage Tracker was unreadable. CenterPoint Energy
For years, I have prepared my tech gear to serve me even if the power goes out for extended periods. Such precautions are a necessity for those of us living on the Texas Gulf Coast with its annual threat of summer hurricanes. But I never thought my strategy would face the endurance test as it did last week, when Texas was hit by a freak winter storm that sent temperatures into the teens, breaking records and wreaking havoc on electricity providers and their customers.

Texas has its own power grid that’s separate from the rest of the country, the result of a  “we do it our way” mindset and a desire to escape federal regulation required when states share electricity resources. State leaders proudly tout this independent grid, which is fueled by a diverse mix of generation sources – natural gas, coal, nuclear, wind and solar.

But for much of last week, that grid failed me and millions of other Texans. As historic cold air brought ice, snow and sleet diving deep into the Lone Star State, power generators failed; pipelines were unable to get natural gas to power plants that were still working; some wind turbines iced up. Even one unit of a nuclear power plant went down. Rolling blackouts that were supposed to last 45 minutes at the most stretched into hours, then days. The grid apparently came close to total collapse, which would have sent Texas
into a blackout that could have lasted a month.

In Houston, we were without electricity starting late Sunday night, and when it returned, it was only sporadically. Our heater could never run long enough to warm our condo. By the time the power finally came on for good late Wednesday night, it was cold enough inside that we could see our breath. We don’t have an analog thermometer in the house, but I estimate indoor temperatures were in the upper 40s. 

It got colder than that in many homes across the state, causing pipe breaks and damaging links when the thaw came. It’s safe to say that damage across the state will total in the billions of dollars.

To understand the scope of what happened, look at the image at the top of this story. That’s a screenshot at the height of the crisis from the
Outage Tracker, which shows where the local transmission utility, CenterPoint Energy, is having power outages. I took to referring to it as the “Outrage Tracker.” And that’s just Houston – every other city and town in Texas had outages on the same scale. 

The city’s water system had its own issues with broken pipes and pumps that froze up, causing us to be without water for a couple of days. One local news website used the phrase
“winter hellscape” in a headline  and I could not agree more.
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How
Let's just say nerves were a little frayed in Texas during the Powerpocalypse. Twitter / Screenshot
So how did my emergency prep plans fare? Here’s what I set up, and how it worked out:

First line of defense: Charge everything fully. Since we had a warning that a winter storm could cause power issues, we made sure every battery-powered device was fully charged before it hit. Our two cars had full tanks of gas and had high-speed chargers plugged into the power sockets in each. We spent some quality time in those vehicles, both charging up and warming up with the heaters going full blast.

I have three different battery backup units, known as Uninterruptible Power Supplies, or UPSes. One, a Tripp Lite AVR750U 750VA, is used with my iMac desktop computer; another, also a Tripp Lite, services my router, cable modem and TV; and a third is used by my wife for keeping her gear charged. The iMac can run for about 30 minutes on its UPS, a little longer if I don’t use the second monitor attached to it. The UPS for the modem/router lasts more than an hour if I don’t use the TV; with the TV, it lasts 30 minutes at most. My wife’s UPS, an older APC Back UPS 6000, is mainly used to charge other devices, including laptops, but it has an annoying alarm that can’t easily be silenced if the power goes out. We avoid using it except as a last resort. 

When the power died and there were indications it would be awhile before it returned, I turned off the iMac’s UPS with plans to use it for charging things later. I also turned off the UPS on the modem/router with plans to rely on our phones for internet access. There were times when I needed “heavy duty” internet access – such as filing final edits for last week’s debut of this newsletter – so I would turn it on. But Comcast, my home internet provider, was having power issues of its own and probably was up only about 60% of the time when I flicked on the UPS.

My wife and I both have iPhone 12 Pro Max smartphones with T-Mobile service. She also has an AT&T iPhone SE she uses for her business. I also have a Samsung Galaxy S21 Ultra I have for review, also on T-Mobile. 

Power failures impact cell carriers, too, particularly those that last for days. A T-Mobile spokesman directed me to this October 2020 blog post about how carriers try to keep cell towers usable, with massive generators supplying power when it’s not available locally. But there are thousands of towers in the Houston area, and carriers can’t station generators at each one. As a result, cell service was spotty at best, and at one point we could not make phone calls or use data at all. Text messaging was our most reliable way to communicate at that point.

The most useful pieces of gear we had were several portable power banks. These vary in size but can be as small as a bar of soap and yet recharge a smartphone or tablet several times before they need to be recharged. These, along with time spent in the comfy warmth of our cars, kept us connected. My favorite: the Anker PowerCore 10000 PD Redux. During a break in the weather, I even managed to get one to my 91-year-old mother at her independent living community so she could keep her iPhone 6S alive. She may also have used it to charge her iPad. She loves to play digital Bridge, and she played a lot of it in the cold and the dark. 

When power was finally restored, I had some digital cleanup to do. For example, the settings on my Amazon Echo reset to their defaults, some of my WiFi light bulbs had to be rejoined to the network and my Nest Learning Thermostat couldn’t talk to the remote temperature sensor that keeps our bedroom comfortable. 

On one level, I’d say our preparations were worth it. We could stay connected, even entertained, with our phones, but we were at the mercy T-Mobile’s service reliability. I wound up not using the UPSes as much as I thought I would, but they might have been put to use had the outage gone on longer. After Hurricane Ike in 2008, we were without power for more than two weeks. I bought my first UPS after that ordeal. 

I’m already pondering what I should have on hand for the next disaster.

Questions? Talk to me.

T.I.L.
Mars Perseverance Photo Booth
NASA
(T.I.L. stands for Today I Learned, a brief collection of tips, tricks and things that just hit my radar.)

Can’t get an iMessage to send on an iPhone? As soon as you’ve composed it and hit Enter – or if its sending appears to be delayed – press and hold the message’s blue bubble. One of the options you’ll get is to “Send as Text Message.” Select it, and your message will be dispatched as an SMS or text message with a green bubble. (You will also get this option if the iMessage fails to send on its own.) I’ve known about this for a while, but my wife discovered it during Texas’ Icepocalypse, thanks to balky cell-tower connections. She suggested others might like to know, and I try to take her suggestions to heart.

Flash is not long for Windows. An update rolling out will remove it from your PC if you are running the latest version of Windows 10. Originally this was to be an optional update – it’s been around since October 2020 – but it’s about to be required. (Adobe halted support for Flash at the end of 2020, and it has long been considered a security nightmare.)

My first story for Forbes was a review of a Nomad Goods Rugged Leather case for my iPhone 12 Pro Max. At the time I wrote it, there was not yet a version that works with MagSafe, the magnetic charging adapter for the iPhone 12 line. But Nomad last week began selling one. I bought one (half-price for current case owners!) and will write a followup once it’s in hand. 

Steven Sinofsky, who oversaw first the development of Office and then Windows for Microsoft, is rolling out chapters from his memoirs of his time there as a newsletter, called “Hardcore Software.” The first one is a grabber with a headline: “Steve, Bill Gates called. Call him back.” Apparently Sinofsky didn’t believe it was Gates and refused to return the call. 

Put your mom on Mars. Or your cat. Or your significant other. Or you, with the Mars Perseverance Photo Booth. (And yes, that is my mom in the photo above.)


I Have A Question
Apple TV 4K
Yes, you can connect your streaming TV box your phone's hotspot, but it may not be a good idea to do so. Apple
Can I Use My Phone's Hotspot With A Streaming TV Box?
Q.  Because of this Snowmageddon in Texas, I am currently using a hotspot for my iPhone for internet access for my computer. (I am proud of myself that I could set that up.) Now I have to look into hooking up my hotspot to my Apple TV. We can certainly manage to entertain ourselves, but I enjoy learning new things. How can I use my phone for streaming if my regular home internet isn’t working?

A. You can indeed use your iPhone’s hotspot feature as a WiFi connection to your Apple TV – or from any smartphone to any streaming device – as long as the connection from the cellular tower to your phone is robust. Otherwise, you'll have a lot of delays and video buffering.

But it may not be wise to use your phone’s hotspot feature to do this, depending on the data plan you have with your wireless carrier. If you don't have an unlimited data plan, streaming high-definition or even standard-definition video could get expensive with overage payments if you blow past your plan’s limits. Also, most wireless plans limit hotspot usage to just a fraction of the plan's limit, sometimes just a few gigabytes, which you'd burn through quickly streaming movies or shows in high-definition.

And even if you do have an unlimited plan, most cell providers throttle or slow your speed when you get over a certain amount of data per month. For example, both AT&T and Verizon both have lower-cost unlimited plans that will throttle speeds regardless of how much data you’ve used if the tower your phone connects to is congested. 

But if you want to do this, you would set it up just as you would connect to any WiFi network with your streaming box. Turn on the hotspot, which is located in your phone’s settings. Go into the streaming box’s network settings and find your phone’s hotspot name. Enter the password for the hotspot and it should connect. But don’t forget to switch back to your home broadband service once it’s available again. 

Got a question? Ask me.

Stream This
Amazon Fire TV's new interface
Amazon hopes to make it easier to find shows and movies to watch with its Fire TV interface design. Amazon
Amazon’s Fire TV Devices Getting A Facelift
The interface for Amazon’s Fire TV streaming sticks and boxes has long been criticized for being clunky to use, making it hard to find what you want to watch. But starting next month, that’s about to change for many Fire TV users as an update to its software is rolling out next month. 

Amazon has already released the software to two of its newer products, the Fire TV Stick and Fire TV Stick Lite. But in March, the company will start rolling out the new look to other products. Based on screenshots from Amazon, the design follows the growing convention used by Apple TV and Android TV of featured shows in a “hero” position at the top and then categories of icons down below. 

Cord-cutting specialist Jared Newman has been testing the design and
writes at TechHive that it makes finding shows and movies easier. There remain some of the issues in the design that are remnants of the earlier interface’s “chaos”, as Newman puts it. But it appears to be a welcome change for most users.
Notifications
Apple Back On Top: iPhone Is The Bestselling Smartphone Globally In Q4 2020: Sales of the 5G-enabled iPhone 12 line puts Apple’s flagship device at the top of the sales charts, and position it has not held since 2016. (Dwight Silverman / Forbes)

Pixelbook Go Vs MacBook M1: Quick-Compare For Students: Chromebooks, laptops that run Google’s Chrome operating system, outsold Macs worldwide for the first time in 2020. So if you’re a student with an eye on a notebook and a Chromebook wasn’t originally in your plans, here’s a guide for considering it. (Brooke Crothers / Forbes)

iOS 14.5 Public Beta 2 Adds Over 217 New Emojis To Your iPhone: As Apple develops out the next update to iOS, more and more features are surfaced. New emojis are always a big draw, and this is a motherlode. (Anthony Karcz / Forbes)

What I Still Wish The M1-Based MacBooks Could Do: The founder of the Moor Insights & Strategy analyst firm, who has a Windows leaning, has been exploring what Apple’s new M1 processor-based Macs are capable of. Here’s his wish list. (Patrick Moorhead / Forbes)

The first Android 12 preview lands today with more changes than we expected: Most Android users don’t even have Android 11 on their phones yet, and Google is already bearing down on the next iteration. (Ryne Hager / Android Police)

Microsoft announces Office 2021, available for Windows and macOS later this year: Not everyone wants a subscription-based version of Office, so Microsoft will update its productivity suite later this year for both Windows and Mac. Prices will remain the same. (Tom Warren / The Verge)

Comcast reluctantly drops data-cap enforcement in 12 states for rest of 2021: Comcast was going to lock in the 1.2-terabyte data cap that it has in most of the states where it operates to all its service areas, but those in the Northeast rebelled. Now, those caps won’t take effect until 2022. (Jon Brodkin / Ars Technica)

Apple Issues Bold Blow To Google With This Brilliant New Security Move; Apple updates its Platform Security Guide to detail all new security features in its products, growing the guide from 39 to 196 pages. (Kate O’Flaherty / Forbes)


Your Weekly Cat Treat
Forbes
One of these pictures was taken with an iPhone 12 Pro Max, the other with a Samsung Galaxy S21 Ultra. Can you tell which smartphone captured which image? Dwight Silverman
If there's a sunny spot on a cold day, Milo will find it. The top photo was snapped with a Galaxy S21 Ultra, Samsung's latest flagship smartphone. The bottom photo was taken with my own iPhone 12 Pro Max. The S21's colors are more saturated, which is typical of Galaxy smartphones, while the iPhone's image looks more like what I actually saw when I took the shot. The iPhone shows a little more detail in the sun - look at the wood grain on the remote control holder on the table. Which image do you prefer, and why? I'd love to know.
hello world
Dwight Silverman
Staff Writer
I write about personal technology. I previously covered tech for the Houston Chronicle. 
Got a question? Ask me. Follow me on Twitter.
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