How to build unbreakable relationships with customers

See Facebook Messaging Differently
 
 

To Build Unbreakable Relationships With Your Customers, See Social Messaging Differently

 
 
 
 

For most businesses and customers, social media is becoming their primary communication channel and a catalyst for building relationships with one another. It’s the public social profiles, posts and ads that make it possible to reach a wide audience, but it’s the private, personalized experiences with businesses that bode well for customer loyalty.

We recently sat down with Martha O’Byrne-O’Reilly, Head of Messaging Developer Partnerships at Facebook, to discuss the ways companies can use social messaging to take their business to the next level.


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LinkedIn for Business

It’s Time to Go Beyond Marketing With LinkedIn for Business

Marketers can use LinkedIn to differentiate their brand from its competition, creating top-line business value that drives results. In this article, we’ll share how to use LinkedIn for business beyond traditional company announcements and job postings.

Read More →

 
MeUndies

How MeUndies Weaves Customer Care Into the Fabric of Their Brand

Instagram is where MeUndies' customers most actively seek support, especially via Instagram Direct Messages (DMs). And with the help of Sprout Social’s Instagram messaging features, MeUndies’ team delivers customer care with greater efficiency and accountability.

Read More →

 
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Older messages

Social messaging: The future of customer experience

Tuesday, June 1, 2021

Our collaboration with Zendesk and more in this week's content round-up ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Social media vs. traditional media

Tuesday, May 25, 2021

Why it's not the debate you should care about and more in this week's content round-up ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

The best times to post on social media in 2021

Tuesday, May 18, 2021

Data from 20000+ Sprout Social customers and more in this week's content round-up ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Create a social business strategy that makes an impact

Monday, May 10, 2021

A helpful checklist and more in this week's content round-up ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ Sprout

How a culture of content helps brands win more business

Tuesday, May 4, 2021

Creating a content of culture with sales & social media partnerships and more in this week's content round-up ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

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