Product Habits - Becoming a better decision-maker

 Hiten's Pick 

Being a Responsible Decision-Maker

I'm with Ray Dalio—if you're responsible for making decisions, you're also responsible for explaining the thinking behind those decisions openly and transparently so your team can understand and assess them. Even more, if you're a leader, make sure you're open-minded about your team's comments and questions once you explain the choices you're making.

 Business 

The Many Gifts of Awkward Silence

I can't tell you how often people ask me for advice about a work-related conflict. The most simple advice is also the most effective: If you're unsure what to say, say nothing. Learn how to make peace with the awkward pauses instead of reacting. There is strength in the silence

Self-Funded Profitable Businesses

This past week on Twitter, I asked people to share their self-funded profitable businesses, regardless of type or industry. Reading through the list of replies was fun—from a thriving eight-figure business that helps women become millionaires to a home inspection software tool. Check out the complete list here

 Product 

Overengineering Can Kill Your Product

Here's an idea worth considering: "Overengineering has killed more products than the absence of good development practices." Often, we make products more complex than they need to be because we try to anticipate the future or build something that works for everyone. This is an excellent read about how to prevent overengineering and keep your product as simple as possible. 

The Five Biggest Product Design Challenges in Crypto

Crypto platform design is messy right now. Crypto may not require the same kind of trust we need from our fiat system, but we still need individual apps to instill user confidence. I enjoyed this read about the most significant design issues we're seeing in crypto today, along with a handful of potential solutions for each one. 

 Marketing & Sales 

Getting Your First 1,000 Community Members

Every startup founder has one obsession in common: get early traction as soon as possible. Finding your first 1,000 "true fans" isn't an easy task, but this step-by-step guide does a great job of creating a process around what sometimes feels like an opaque community-building journey. Your startup will benefit from taking action on this advice. 

Content Marketing for Founding Teams

If you're part of a founding team that doesn't have enough resources for someone to focus on content marketing full-time, this is a must-read guide. It walks you through how to lay the foundation for SEO success, what types of content to focus on first, and how to capitalize on low-hanging marketing fruit. Bookmark this one.

 Growth 
Scaling to $100 Million

Bessemer Venture Partners just released their benchmarking report on how cloud companies scale to $100 million ARR (and beyond). The big takeaways at this level are: Make ARR your North Star, run an operationally efficient business, and get clear on your company's worth. Check out the full report here.

How To Supercharge Product-Led Growth

As more companies adopt a product-led growth ethos, it's time to consider how you can optimize PLG. One way is taking a "people-powered growth" approach, where a product team works closely with a consumer-facing team (like sales, success, or support). At best, it'll help your company solve problems more efficiently and comprehensively. Here's how it works in practice

 Management 
Two Ways of Thinking in Product

Two of the most popular styles of product frameworks are waterfall vs. agile. Waterfall tracks with a predictive reasoning style of decision-making, whereas agile more closely resembles effectual reasoning. I think there's a place for both types of thinking, but for open-ended problems (especially at early-stage startups), effectual reasoning is probably the better approach.

It's Easier To Manage 4 People Than 1 Person

When you're a first-time manager, it's not uncommon to get a single direct report. But it can easily lead to an over-reliant relationship. So if you're in a leadership position, here's how you can avoid putting your managers in this spot. This read also serves to remind managers: While you should invest in your report's success, overinvesting can cause problems. Avoid falling into that trap. 

 Insight of the Week 
Always Ask for What You Want

Every day, life offers you opportunities to take "positive asymmetrical risks." As scary as it can sometimes be, it's worth asking for what you want more often—even in situations where you're more likely to get rejected than not. Assume the answer is no and let yourself be surprised on the occasions when the answer is yes. Get comfortable asking—you'd be surprised by how often it pays off



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