Book release: "De l’assurance maladie au partenaire bien-être", and building a scalable feedback culture
Dear friends,In JC’s Newsletter, I share the articles, documentaries, and books that I enjoyed the most in the last week, with some comments on how we relate to them at Alan. I do not endorse all the articles I share, they are up for debate. I’m doing it because a) I love reading, it is the way that I get most of my ideas, b) I’m already sharing those ideas with my team, and c) I would love to get your perspective on those. If you are not subscribed yet, it's right here! If you like it, please share about it on social networks! 💚 AlanWe are starting this edition of the newsletter with an announcement. I’m very happy to announce the release of my book, "De l’assurance maladie au partenaire bien-être". 💚 The book comes out this Friday and is available for pre-order here. Let's dream about what our health experience could look like in a few years, and let's build it together! 💡Must-read👉 The Best Leaders are Feedback Magnets — Here’s How to Become One (First Round Review) ➡️ Excellent set of tips to share feedback.
➡️ Pushing a culture of feedback that scales especially when you have many newcomers is really hard. It is worth investing in and showing a lot of examples.
➡️ I bet you all had this experience at least once.
➡️ That is really hard but important. When you receive feedback, you should only ask “Tell me more? What else?” And just keep hitting those two.
➡️ Really easy to forget.
➡️ This is one of the most useful tips. Very specific questions really help get significantly better feedback.
➡️ A question I often ask some people I work with: “Do you have any advice on how I can improve as a CEO? What did you think when I did X?” 🏯 Building a company👉 Brain Food: Thinking Time, Information Acquisition, and Doing Obvious Things (NewsletterHunt)
👉 How Ruth Porat Tamed Google’s Spending Binge (The Information)
➡️ Interesting data point. 👉 Ro Nagpal - Twilio: Messaging, Margins, and Markets (Join Colossus)
➡️ Turning complexity into something simple is always super powerful.
➡️ Can we do that for Alan Map?
➡️ Selling on usage is powerful. Loss ratio + membership fee is one way of doing it.
➡️ How can we do that more for HRs? To look smart to their CEO? To their employees? 🗞 In the news📱Technology👉 OpenSea: The Reasonable Revolutionary (ReadtheGeneralist)
➡️ On the importance of doing big things while running lean.
➡️ Can we do the same with our Alan marmot?
➡️ Impressive.
➡️ Should Alan have a customer portal to have features from members in a structured way? 👉 DAOs: Absorbing the Internet (Readthegeneralist)
➡️ Distributed ownership, radical transparency, some stuff we know. :)
➡️ No code tools.
🏥 Healthcare👉 HTN Weekly Health Tech Reads 11/21 (Health Tech Nerds)
👉 CVS to Close 900 Stores Over Three Years, Push Online Business (The Information)
👉 A healthcare renaissance: Cleveland Clinic former president and CEO Toby Cosgrove
➡️ Is there a similar trend in France?
➡️ Interesting data point. 👉 French people want to change their healthcare system (JDD)
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