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Best newsletters and posts about Automated customer service tag

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6/29/2022 3:54:33 AM

You've got a text message in your inbox

Tap tap tap, send Hey there, For those of us old enough to remember the classic era of pre-smartphone mobiles, SMS has always had a certain nostalgic appeal. Writing concise messages under the 160-
11/23/2022 3:54:31 AM

Innovating from the inside

Disruption is coming, are you ready? Hey there, The great business professor Clay Christensen defined so much of how we understand disruption. His book The Innovator's Dilemma identified the