The Latest from SaaStr: High NRR Can Mask a Lot of Problems

By Jason Lemkin · Sunday, May 30, 2022 | Customer Success, Growth

Having high net revenue / dollar retention is the magic of SaaS.  If you have 120% NRR, you double in 5 years, even with no new customers!  Above that, and you really get into magical compounding growth.

But … high NRR can also mask issues.  I see this so often

Read the full article: High NRR Can Mask a Lot of Problems

By Jason Lemkin · Sunday, May 30, 2022 | Early, Fundraising

Fundraising … It is sales.

It is selling stock.

And sometimes, it’s easier than other times.  For many, 2H’20-’21 was the easiest time.  At least, for those with a hot hand.  Right now, things are harder for just about everyone.  So it’s time to up your game.  And be even more careful about who you take advice from.  Those who had it easy will give you some wrong advice.  And those that think the sky is falling, will do.  As will those with positive and negative VC experiences.

Read the full article: 11 Things All First-Time CEOs Should Know About Fundraising

By Amelia Ibarra · Sunday, May 30, 2022 

By Jason Lemkin · Saturday, May 29, 2022 | Growth, Sales

So we’ve talked so much over the years on SaaStr on how to hire a great VP of Sales, the difference they’ll make, and how the level-up comes quickly.  And about when to know it isn’t working out.  And importantly, we talked about how there are 48 Types of VP of Sales — and you have to hire the right type to even have a shot at it working out.

But as I still see so many CEOs make a mis-hire in their first VP of Sales, I wanted to take just a minute to flip this all around and simplify it even further.

Read the full article: 95% of VPs of Sales Won’t Thrive at Your Startup

By Amanda Beaty · Saturday, May 31, 2022 | Marketing

When marketing teams spend the bulk of their time completing manual tasks, data gets siloed, workflows break down, and leaders do not have the visibility they need to make customer-focused decisions.

Airtable’s CMO Archana Agrawal shares how marketers can tackle these challenges to develop solid marketing foundations for rapid customer acquisition and growth. She reveals how customer centricity, operational rigor, and data-driven strategies drove Airtable to scale and serve over 300,000 organizations, including 80% of the Fortune 100.

Read the full article: Secrets to Building Your Marketing Engine To Drive Scale with Airtable CMO Archana Agrawal (Pod 559 + Video)

This edition of the SaaStr Daily is sponsored in part by Zapnito

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This edition of the SaaStr Daily is sponsored in part by Accusoft

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