The Latest from SaaStr: High NRR Can Scale Infinitely. Invest More There.

THE LATEST FROM SAASTR

By Jason Lemkin  · Sunday, August 7, 2022 | Customer Success, Scale

A question so many of us had in the earlier days of SaaS was … will we max out all our bigger customers?  We all saw especially larger customers buying more and more each year, but most of us founders a generation or so ago in SaaS worried we’d max out our larger accounts.  That at some point, NRR might settle down closer to 100% for bigger customers, and maybe much lower for SMBs.

DEAR SAASTR

By Jason Lemkin · Monday, August 8, 2022 | Growth, Q&A

I took a look a little while back at how long it took the average SaaS company that was sold for $1B+ to get that acquisition.

We're getting close now!

Only 38 days til we take over the Bay Area for SaaStr Annual 2022, Sept. 13-15 at the San Mateo County Events Center.

Don't miss the opportunity to network with 10,000 SaaS Founders, CEOs, and VCs this September.

NEW VIDEO

By Amanda Beaty · Mondday, August 8, 2022 | Early, Product

How do you create a product that becomes essential to your customers’ lives? In this SaaStr Annual session, Brex CEO & Co-Founder Henrique Dubugras and Mutiny CEO & Co-Founder Jaleh Rezaei reveal the secrets to building a successful SaaS business based on a product that customers need and love.

SAASTR ANNUAL 2022

By Gretchen DeKnikker · Monday, August 8, 2022 | Blog Posts

There’s still time to plan the Best. Offsite. Ever.

It’s been a challenging couple of years and we’re still adapting to the new normal. With so much remote-first, CXOs have to be much more thoughtful about when and how we gather, particularly with your execs. 

Back in ye-olde-days (i.e. 2019) we could mostly count on camaraderie to build organically in the office. But in 2022, you need your VPs to work together like a tightly oiled machine, and trust us when we say, the ones that started since 2020 are not as dialed-in with the rest of the exec team. 

So, come to SaaStr Annual and have the most productive and memorable offsite ever.

SCALE

By Jason Lemkin · Saturday, August 6, 2022 | Scale

When SaaS started getting going, folks would criticize SaaS start-ups as “just a feature”.  Oh Google/Salesforce/Microsoft will just build that.  Back in the day when the world was a desktop OS, there was a lot of truth to that.  When the web became our OS, that started to fade.  The explosion of mobile changed it up once again.

Fast forward to today, in SaaS, our #1 biggest player, Salesforce is now doing $30 Billion in ARR … and it has built almost nothing that has displaced a lot of start-ups.

ICYMI

By Amelia Ibarra · Saturday, August 6, 2022 | Blog Posts

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos!

This edition of the SaaStr Daily is sponsored in part by Avoma

Spend more time on the conversations that matter, while AI-augmented notes and CRM updates happen automatically. Click to learn more.

This edition of the SaaStr Daily is sponsored in part by Brex

Brex is reimagining corporate cards and spend management to help founders get fast access to 10-20 times higher credit limits, unlimited virtual cards, a no-fee business account, and built-in software. 

© SaaStr 2022

255 Kansas, Suite 300, San Francisco, CA 94103

If you'd like to stop receiving the SaaStr Daily, click here