📂 What e-commerce/DTC companies do better than anyone else in marketing

Today's newsletter is proudly supported by Agorapulse 🙌

You can tell a lot about a company based on its customer support practices. Zappos is famous for going to extremes for its customers, even ordering pizza at 11 p.m. for a caller. And Agorapulse is the Zappos of social media management platforms.

Did you know they have the #1 rated customer support on G2, Capterra, and TrustRadius? With other platforms you could wait 12 hours for a response; with Agorapulse, the average wait is just 30 minutes! If the customer support is that good, then you know the product is absolutely killer. Create a free account and see how Agorapulse can help you grow your following today.


twitter profile avatar
Corey Haines 💡
Twitter Logo
@coreyhainesco
July 12th 2021
46
Retweets
283
Likes

The TLDR:

1. FACEBOOK ADS

It's one of the best channels for e-commerce because it's relatively cheap, it has great targeting, and there's a big emphasis on imagery.

If you want to quickly scale up sales, Facebook ads are the go-to.

And marketers have been mastering it for years.

2. BRAND

Let me show you a bunch of DTC brands.

Each one has:

  • Distinct branding
  • Recognizable products
  • Remarkable product imagery

3. UPSELLS & CROSS-SELLS

No one does it better than DTC merchants.

4. CHECKOUT

Check out (😉) this beaut from the team over at Supply.

They've got an option to add a mystery product! 🤯

Genius.

5. PACKAGING

I shared this fantastic example from Magicmind a while back:

Or Dollar Shave Club:

6. ORGANIC SOCIAL

Can anyone top the snark of Wendy's?

twitter profile avatar
Wendy’s
Twitter Logo
Twitter Logo
@Wendys
February 20th 2020
24,080
Retweets
202,149
Likes

Merriam-Webster actually has a pretty fun Twitter account!

twitter profile avatar
Merriam-Webster
Twitter Logo
Twitter Logo
@MerriamWebster
July 9th 2021
30
Retweets
127
Likes

So there you have it.

What e-commerce/DTC brands do better than anyone else in marketing:

  • Facebook ads
  • Brand
  • Upsells & cross-sells
  • Checkout
  • Packaging
  • Organic social

—Corey

p.s. do you want to be able to compare your marketing metrics with other SaaS companies? Fill out the State of SaaS Marketing Survey →

Thanks again to our featured sponsors:

  1. Agorapulse: “The Zappos of social media management platforms” helps you plan, schedule, and report on your social presence.
  2. Ahrefs: Ahrefs Webmaster Tools is a free SEO toolset to help you build backlinks, improve your site, and rank for keywords.
  3. The Juice: “Spotify for marketing & sales content” to discover blogs, podcasts, and videos to help you grow your business.
  4. 42/Agency: My #1 recommended demand generation agency for SaaS to help you drive demos and signups.
  5. Supermetrics: Get all your marketing data into your reporting tool of choice. Push data from 70+ integrations into Google Data Studio, Sheets, and more.

0 of 5
You're just 5 referrals away from unlocking 50% Off
Next Reward
50% Off
Share with 5 friends and become a Swipe Files member for just $150 (normally $299) or get 50% off your next year if you're already a member.
Unlocked Rewards
50% Off
Free Year
Free for Life

Older messages

📂 Native scales to $100M acquisition off of Facebook ads

Sunday, September 4, 2022

​ ​ ​ Today's newsletter is proudly supported by Ahrefs 🙌 ​ Ever since going through Blogging For Business, I've been a massive fan. In fact, they're one of the companies I feature in

📂 NEW: The State of SaaS Marketing Survey

Thursday, September 1, 2022

Have you ever wanted to be able to compare your marketing metrics to other SaaS companies? ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

📂 Marketing jiujitsu: Ryan Reynolds' Peleton ad

Thursday, September 1, 2022

​ ​ ​ Today's newsletter is proudly supported by Supermetrics 🙌 ​ What if I told you there was a way to get back days of work every month? Robust reporting requires an insane amount of integrations

📂 Create collectable trading cards of industry leaders

Monday, August 29, 2022

​ ​ ​ Today's newsletter is proudly supported by 42/Agency 🙌 ​ ​ When you're in scale-up mode and you have KPIs to hit... the pressure is on to deliver demos and signups. And it's a lot to

📂 Wendy's: Roasts as marketing

Friday, August 26, 2022

​ ​ ​ Today's newsletter is proudly supported by The Juice 🙌 ​ You're gonna love this... The Juice is essentially Spotify for marketing & sales content. If you're anything like me and

You Might Also Like

Google’s broken link to the web

Wednesday, May 15, 2024

With AI search results coming to the masses, the human-powered web recedes further into the background Platformer Platformer Google's broken link to the web By Casey Newton • 14 May 2024 View in

Are AI Companies Valued Differently Than Non-AI Companies?

Tuesday, May 14, 2024

Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here.​ ​Are AI Companies Valued Differently Than Non-AI Companies?​ The

how i invest my money

Tuesday, May 14, 2024

Read time: 1 min, 10 sec Q: "Pat, as a business owner, how do you invest your money?" A: Good question. I invest every single week: 65% index funds 25% equities 10% Bitcoin I set up an auto-

[CEI] Chrome Extension Ideas #141

Tuesday, May 14, 2024

ideas for Google, Developers, Twitter, and Activists ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Online course business sold for $180,000

Tuesday, May 14, 2024

A smart move before you launch ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Do you qualify for this startup mastermind ?

Tuesday, May 14, 2024

[You're invited] ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

🗞 What's New: Landing your first 10 users

Tuesday, May 14, 2024

Also: Securing funding! ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

The Growth Newsletter #179

Tuesday, May 14, 2024

How to generate 10+ posts for 1 idea ‌ ‌ ‌ Demand Curve Read on demandcurve.com The Growth Newsletter #179 How to generate 10+ posts for 1 idea In case you missed it, the movie Her is quickly becoming

The art of the pivot, part 2: How, why, and when to pivot

Tuesday, May 14, 2024

Help for your “pivotal” decision ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Work on your dreams, just $1!

Tuesday, May 14, 2024

Weekly mentorship included Hi , We just released one of the most important updates of our flagship foundr+ membership, and it includes the single greatest thing that can help build your dreams faster