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25 Ma‍y, 2023

Report

The 2023 State of Email Workflows Report

Process nerd checking in I will happily wax lyrical about the email workflow. What makes it suck, how to make it better, and how other people do email.

So the process nerd in me was pretty excited to be working on this year’s State of Email Workflows Report (with the awesome Abigail, our Senior Content Marketing Manager).

We’ve crunched the numbers and I think my favourite stat is how many of y’all wear ALL the email hats—the overwhelming majority! Unsurprising, considering if you’re an email marketer, you’re also the one who designs, builds, and sends email.

Download the report and get more fun facts like that! My second fave is how many emails folks are creating at any one point in time. (I DIED.)

Jaina Mistry
Director, Content and Email Marketing, Litmus

An email with blocks that look like they've been cut out so that they are easily replaceable

Quick question:
What share of email marketers use a framework or email template to build their emails?

13%
27%
45%
60%

Scroll to the bottom for the answer.

Discover 4 email trends that will give your email program the boost you’re looking for. Spoiler alert, one of them is prioritising accessibility.
Another spoiler alert, one of the trends is AI. But how do you do AI right in email? Read our guiding principles to learn how to use AI responsibly.
Last call! Get your ticket to the best email conference of the year and geek out with our fellow email geeks. BTW, early bird pricing ends on M‍ay 31st—that’s in 6 days!
And I’ll leave you with one of our newest blog posts on your favourite topic: Dark Mode. Hannah (our email designer) shares her tips on creating images that work well with the lights turned off.

Views and news that caught my eye

ICYMI, there’s been an update in Gmail on the topic of BIMI. Yes, that is a checkmark!
Chad S. White has some recommendations on how to use generative AI personalization, and it’s with caution.
There is a lot that goes into a successful email program, so how about just focusing on these 12 key components instead.
Sending legally mandated emails isn’t the funnest part of email marketing, but they’re important to get right.

My new favourite email meme

Alison G. on LinkedIn: Roses are red, flowers are good, unsubscribes are misunderstood. A meme with a flower yelling about a spam complaint and smiling about unsubscribes.

Jaina here, your host of this week’s issue

Hiya! I’m Jaina and I lead the email and content team here at Litmus and bake a mean banana bread. (As in delicious—it’ll never be knowingly mean.)

I’m curious. Y’all said you’d love for AI to help you QA your emails, but would you trust AI to approve an email send?

Quiz answer: The answer is d) 60%! Using an HTML framework or email template is a great way to add a bit of a speed boost to your email workflow (source).

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latest email resources best email content

Email trends that will move the needle, stats to improve your email workflow, and more

The 2023 State of Email Workflows Report

Views and news that caught my eye

My new favourite email meme

Jaina here, your host of this week’s issue

Key phrases

Older messages

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