The Latest From SaaStr: 500,000+ Tuned into Our Digital Events in 2020. Here Were The Top 10 Sessions.

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By Jason Lemkin · Friday, December 25, 2020
 
     
 

Well 2020 was certainly an interesting year for SaaStr.  Things start off looking bleak, with SaaStr Annual 2020 the first big tech event to be postponed due to Covid.  And...
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The post 500,000+ Tuned into Our Digital Events in 2020. Here Were The Top 10 Sessions. appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Friday, December 25, 2020
 
     
 

There’s a lot of Internet advice that makes a lot of sense, but not necessarily in SaaS.  Somewhat bad advice that entrepreneurs share again and again, without having really tested...
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The post Don’t Fire Your “Worst” Customers. Hire Them a Psychiatrist Instead. appeared first on SaaStr.

 
     
 
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How to Speed Up Customer Onboarding and Implementation
By Amelia Ibarra 

Deliver projects faster, experience fewer issues, and speed up time to value for your customers. Manage expectations for better customer satisfaction and long-term relationships with a free 14-day trial of GuideCX.

 
 
 

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