The Latest From SaaStr: 5 Interesting Learnings From Wix at $1 Billion+ in ARR

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By Jason Lemkin · Wednesday, February 17, 2021
 
     
 

Remember when it seemed like websites were just a commodity?  Well, it turns out, people care. They want a slick site that does more, from eCommerce to payments to marketing...
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The post 5 Interesting Learnings From Wix at $1 Billion+ in ARR appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Wednesday, February 17, 2021
 
     
 

Ah, who should Customer Success report to? It’s not super simple. There are generally 3 options in the early and middle days: CEO VP of Sales (once you have one)...
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The post Why I Usually (Not Always) Prefer Customer Success to Report to the CEO appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Tuesday, February 16, 2021
 
     
 

Q:  What are the common mistakes in B2B sales in the early-ish days? Wanted to buy a product last week Forced to talk to an SDR first He sent me...
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The post 10+ Of The Most Common Mistakes in Early SaaS Sales appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Tuesday, February 16, 2021
 
     
 

We’ve talked a lot on SaaStr about the challenges in getting from nothing to that first $1m-$1.5m in ARR, “Initial Traction”.  That it takes longer than you think.  That if you get...
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The post At Even $50k in MRR, Running Out of Money Is No Longer an Excuse appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Tuesday, February 16, 2021
 
     
 

Most of us want to take the high road, and let the best product win. Sometimes that does work, and it’s a place to start from.  But here are 5 “cut-throat”...
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The post 5 “Sharp Elbow” Tactics That Do Work in Competitive Spaces appeared first on SaaStr.

 
     
 
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Create Forecasts, Schedules and Analytics in Minutes 
By Amelia Ibarra 

As you scale, a support ops application can help you create forecasts, schedules and analytics quickly to help you grow your customer support team thoughtfully and efficiently. Learn more about the benefits of Assembled.


 
 
 

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How to learn empathy from an avatar

Thursday, February 18, 2021

INC. THIS MORNING How to learn empathy from an avatar Good morning, Recently, my co-worker found herself face-to-face with her employee Linda. With agitation in her voice, Linda started complaining

Delta's CEO Sent an Email to Customers and It's the Perfect Message for 2021

Wednesday, February 17, 2021

Wednesday, February 17, 2021 Your Next Move Sign Up Now: Fawn Weaver of Uncle Nearest on Building a Brand in an Exclusive Stream Event February 18 Lead Delta's CEO Sent an Email to Customers and

Little bits of magic

Wednesday, February 17, 2021

INC. THIS MORNING Little bits of magic Good morning, Ask a simple question--Who inspires you?--and you'll get a multitude of answers. For Black History Month, Inc. is reaching out to notable Black

TED's Top Speaking Coach Says These Are the 3 Biggest Zoom Mistakes People Are Still Making

Tuesday, February 16, 2021

Tuesday, February 16, 2021 Your Next Move Sign Up Now: Fawn Weaver of Uncle Nearest on Building a Brand in an Exclusive Stream Event February 18 Lead TED's Top Speaking Coach Says These Are the 3

The Latest From SaaStr: How to Execute a Winning Self-Service Strategy with Wix Answers

Tuesday, February 16, 2021

To view this email as a web page, click here How to Execute a Winning Self-Service Strategy with Wix Answers By Amelia Ibarra · Monday, February 15, 2021 Naomi Rozenfeld, VP of Revenue at Wix Answers

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