Product Habits - What the best managers do

 Hiten's Pick 

The Most Important Quality in a Mentor or Coach

This week, one of my favorite tweets comes from Adam Grant, who says the essential quality great mentors, teachers, or coaches have isn't how much they know—it's how much they care. I've found this to be accurate time and time again. Find people who celebrate your growth and keep them close

 Business 

Raising Capital as a Pseudonymous Founder

Among crypto startups, founding team pseudonymity is becoming a common practice. It comes with its set of challenges when you're looking to fundraise, but it's certainly not impossible. Here are the investor expectations you should be aware of if some or all of your team works under a pseudonym. 

How Stack Overflow Uses Flexible Leadership

Stack Overflow is the world's largest software developer network and platform, serving almost 100 million monthly visitors. Surprisingly, the leadership style at the company is non-dualistic and relies on a combination of empathy, flexibility, and context. In short, the company assumes there are likely multiple answers to any particular challenge. These are the steps the company takes to practice flexible leadership

 Product 

How Would You Improve LinkedIn?

LinkedIn is a tech goliath. But even the best products could use improvement. I asked people on Twitter what they would improve about LinkedIn if they were the Head of Product. The responses are fascinating—check them out here. What would you change about LinkedIn's product? 

Stop Being the Hero

Most product leaders focus on solving the practical top layer of a problem, focusing primarily on features. But the best product leaders solve all three layers—practical, emotional, and narrative—of a problem. When you understand the other two layers, you start asking better questions and building a competitive edge. Every product leader should read this.

 Marketing & Sales 

What Nobody Tells You About Software Documentation

The secret to writing good software documentation is that it contains four components: tutorials, how-to guides, technical references, and explanations. Each one serves a different purpose. When you include all four, your documentation becomes more robust and enables your team to be more successful in the future. This presentation is worth watching

Marketing for Engineers

I found this curated collection of marketing articles and tools to help engineers grow their products, and it's as comprehensive as it gets. The guide covers everything from user research to marketing automation to product pricing. I highly recommend bookmarking this page for reference—whether you're an engineer or a seasoned marketer.

 Growth 
Read Startup Growth Case Studies With Caution

There is no lack of startup growth case studies on the internet. I've written my own over the years and shared many others in this newsletter. But this tweet thread serves as a good reminder of why you should think about what isn't being shared in a case study. Before emulating another company's startup growth strategies, make sure you have the complete picture.

How To Accelerate Growth in 2022

It seems that most startups are hyper-focused on growth lately. Growth will always be important, but before you double down on it, make sure you have a good foundation in place. It starts with attracting the right talent and getting more from your existing customers. Don't prioritize customer acquisition until you've done these things first.  

 Management 
The Best Managers Don't Fix, They Coach

If you're a manager and a direct report comes to you with a problem, you probably try to solve it. This approach is common but not always ideal. Sometimes the best way to add value (especially when you know how to solve a problem) isn't to fix but to coach. Here's a practical guide on how to do the latter

An Important Skill for Every Leader

Empathy is a crucial trait for every leader, particularly those with software engineering backgrounds transitioning into people management. Empathy isn't an easy or simple skill, but it's the one trait every great leader shares. This is an inspiring read about how you can cultivate more empathy in your role as a leader. 

 Insight of the Week 
First Principles Thinking

I enjoyed this tweet thread from Sahil Bloom on what first principles thinking is and how it can help deconstruct complex problems and drive non-linear outcomes. He uses SpaceX and Elon Musk to explain first principles thinking in practice. Check it out here.



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Older messages

A sneak peak into what my investors know

Tuesday, January 11, 2022

What a year. 2021 flew by before I could blink. I've gotten countless messages about Nira with people asking to know what we've been up to... What a year. 2021 flew by before I could blink. I

The future of product-led growth in 2022

Monday, January 10, 2022

The phrase "product-led growth" cemented its place in common startup vernacular last year. But where is it headed next? Hiten's Pick Is It Too Late To Start? The beginning of a new year

If you do one thing to secure your information

Thursday, January 6, 2022

Recently, I was working with a freelancer and needed to share a bunch of documents with them. When I asked him where to send the documents, he gave.. Recently, I was working with a freelancer and

I should have known

Tuesday, December 21, 2021

When I asked what people would do with two hours of my time 1:1, the vast majority of replies wanted help with growth and product. There were no... When I asked what people would do with two hours of

The people worth investing in

Monday, December 20, 2021

We're too eager to bet on people who overestimate themselves—and too hesitant to invest in those who underestimate themselves. Hiten's Pick When and How To Take Big Swings Most people probably

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