[SaaS Club] Challenges of Self-Serve SaaS

Hey, this is Omer...

Here's a quick round-up of what's been going on:

🔦 Spotlight
Do you employ or pay workers in other countries? Even if you don't yet, you might soon. Remote work is the new norm and employees have more freedom than ever to move around. If you want to keep your best people you have to stay flexible.

Remote makes it easy for companies of ALL sizes to employ global teams. They take care of international payroll, benefits, taxes, and local compliance, so you can focus less on paperwork and more on growing your business.

See why top global companies like GitLab and Loom trust Remote to manage and pay their international teams. Whether you want to hire one person or 100, Remote makes it easy.

Get started at Remote.com by signing up for a free account and use promo code saas50 to get a 50% discount for 3 months for your first employee.



🎧 Podcast
We just published the latest episode of The SaaS Podcast:

309: ProsperStack - The Challenges of Building a Self-Serve SaaS
After spending 10 years working for a B2B SaaS company, Tony and his two co-founders decided to start their own SaaS business.

They launched with a basic MVP product but quickly realized that it was too basic and had to go back to the 'drawing board'.

When they finally re-launched, they hit another roadblock. They weren't getting enough signups and a lot of the wrong type of customers signing up.

So despite charging $29 per month, they scrapped their self-serve SaaS model and switched to demos and then manually onboarding new customers.

The company is still in its early stages and has from zero to 6-figures in ARR over the last 18 months.

In this episode, we talk about the lessons the founders learned about building the right product, self-serve vs. high-touch customer onboarding, and how they've increased their pricing almost 7X since launch.

I hope you enjoy it.

Listen on the
web, your favorite podcast app, or in the private community.


📕 Book of the Week
This week's book recommendation is:

"The Design of Everyday Things" by Don Norman.


💬 Join the Community
Want to join a community of early-stage SaaS founders and entrepreneurs? You can now join the SaaS Club community for free!

Join the community


😍 Let's Get Social
Want to get more social? Follow me on Twitter or LinkedIn.

-- Omer

P.S. whenever you're ready, here are 3 ways I can help you with your SaaS:

1. Group Coaching: Do you need coaching for an affordable price? Join me for live coaching calls every 2 weeks, access the archive of recordings, and more.

2. 3-Month Bootcamp: Need more help getting to your first $10K revenue? You will get 10 weeks of training, live group coaching, email support and more.

3. Private Coach/Advisor: Want to work directly with me? I'll help you get the clarity & focus needed to execute confidently and get breakthrough results.





























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