[SaaS Club] Challenges of Self-Serve SaaS

🔦 Spotlight

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🎧 Podcast

We just published the latest episode of The SaaS Podcast:

309: ProsperStack - The Challenges of Building a Self-Serve SaaS
After spending 10 years working for a B2B SaaS company, Tony and his two co-founders decided to start their own SaaS business.

They launched with a basic MVP product but quickly realized that it was too basic and had to go back to the 'drawing board'.

When they finally re-launched, they hit another roadblock. They weren't getting enough signups and a lot of the wrong type of customers signing up.

So despite charging $29 per month, they scrapped their self-serve SaaS model and switched to demos and then manually onboarding new customers.

The company is still in its early stages and has from zero to 6-figures in ARR over the last 18 months.

In this episode, we talk about the lessons the founders learned about building the right product, self-serve vs. high-touch customer onboarding, and how they've increased their pricing almost 7X since launch.

I hope you enjoy it.

Listen on the web, your favorite podcast app, or in the private community.

-- Omer

P.S. whenever you're ready, here are 3 ways I can help you with your SaaS:

1. Group Coaching: Do you need coaching for an affordable price? Join me for live coaching calls every 2 weeks, access the archive of recordings, and more.

2. 3-Month Bootcamp: Need more help getting to your first $10K revenue? You will get 10 weeks of training, live group coaching, email support and more.

3. Private Coach/Advisor: Want to work directly with me? I'll help you get the clarity & focus needed to execute confidently and get breakthrough results.

[SaaS Club] Challenges of Self-Serve SaaS

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