Just in: Customer engagement insights from Harvard Business Review Analytic Services
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Key phrases
Older messages
The old sales playbook is out of print
Wednesday, July 20, 2022
Customer-centric sales is a must Hey there, Your sales team are on the front lines of your customer relationships – they're the interpreters delivering buyer feedback to your company, and the
Your all-access pass…
Thursday, July 14, 2022
To accessibility for all Hey there, When it comes to accessibility, many businesses may focus on their physical, real-life environment – but accessibility in the digital space has become equally as
How do you ask the right question?
Wednesday, July 6, 2022
Is this a good one? How about this one? Hey there, When you receive a survey from a company, how likely are you to respond? Maybe you had a great experience – or, eek, a terrible one – and you want to
You've got a text message in your inbox
Wednesday, June 29, 2022
Tap tap tap, send Hey there, For those of us old enough to remember the classic era of pre-smartphone mobiles, SMS has always had a certain nostalgic appeal. Writing concise messages under the 160-
Being out and bringing people in
Wednesday, June 22, 2022
Striking the right balance for Pride 2022 Hey there, Happy Pride month! Every year, Pride is an opportunity to both celebrate the achievements, contributions, and progress of the LGBTQI+ community –
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