Inside Intercom - The old sales playbook is out of print

Hey there,

Your sales team are on the front lines of your customer relationships – they’re the interpreters delivering buyer feedback to your company, and the product evangelists promoting your product to the outside world. As a result, they’re dealing with a medley of competing voices.

How can sales teams prioritize these asks effectively? Maintain a customer-first mindset. On this week’s episode of Inside Intercom, James Dyett, Head of Strategic Accounts for the Americas at Stripe, speaks to Intercom’s Chief Revenue Officer Leandra Fishman, about the importance of aligning your company’s success with your customers’ success.

The old sales playbook is falling short – customers want to know that sales teams deeply understand their problems and can offer real solutions. Stay ahead by keeping the customer in mind in every decision your sales team makes.

Sell solutions, not software,

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Intercom is the world's first Customer Communications Platform, helping businesses build better customer relationships through personalized, messenger-based experiences.