Shopify Dispatch Issue #363 - First-party customer data, Chat with Shop App customers

Shopify Dispatch

Issue #363 - September 7th, 2022

Holiday Season First-Party Data: Why You Should Start Collecting Customer Data Now

Holly Stanley writes about collecting and using first-party data to better understand how your holiday (and everyday) customers are behaving.

New: Chat with customers in the Shop App

Shopify has updated Shop App and Shopify Inbox so you can chat with customers using the Shop app.

Retain the best customers and leave the worst for your competitors to steal

If you're having problems with customers not coming back or defecting to competitors, Repeat Customer Insights might help uncover why that's happening.

Using its analyses you can figure out how to better target the good customers and let the bad ones go elsewhere.

My articles this week

Invite non-Shopify accounts to Repeat Customer Insights

Drawing past customers back to your Shopify store to order again

Assume all of your Shopify customers started out loyal

Up-front planning to save the basil

Eric Davis


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Shopify Dispatch Issue #362 - Shopify accessibility, Repeat customers

Wednesday, August 31, 2022

Shopify Dispatch Issue #362 - August 31, 2022 Do accessibility apps really work on Shopify As easy as Shopify apps are to install, most of them take effort to get results. Especially apps that have to

Shopify Dispatch Issue #361 - Transactional emails, Refund orders permission added

Wednesday, August 24, 2022

Shopify Dispatch Issue #361 - August 24th, 2022 5 Keys to Better Transactional Emails Transactional emails like your order confirmation email can be used to help build customer loyalty. Carolyn Nye

Shopify Dispatch Issue #360 - Shopify Collabs, Long-term customer acquisition

Wednesday, August 17, 2022

Shopify Dispatch Issue #360 - August 17th, 2022 Shopify Collabs launches to help merchants connect with creators Shopify's integrated their Dovetale acquisition into a rebranded app called Shopify

Shopify Dispatch Issue #359 - Customer data analysis, Free publicity

Friday, August 12, 2022

Shopify Dispatch Issue #359 - August 10th, 2022 Customer Data: Top Trends, Collection Methods, and Best Practices in 2022 Holly Stanley writes about how to collect, validate, and analyze customer data.

Shopify Dispatch Issue #358 - Customer file power, Cheapest shipping options

Wednesday, August 3, 2022

Shopify Dispatch Issue #358 - August 3rd, 2022 File Power In Practice Kevin Hillstrom writes about how important File Power is. File Power is how much value there is in your customer file. In other

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