GrowthHackingIdea - How to get insights from churned users

Every business - big or small - needs an e-sign tool in their stack. But they cost so much. Get this lifetime deal on the best Docusign / PandaDoc Alternative (https://www.rockethub.com/deal/flexisign/?utm_source=ghi&utm_medium=nl&utm_id=flexisign)

Today's hack
How to get insights from churned users

If you’ve ever tried to email people that cancel, you know it’s almost impossible to get them to even reply. But they are your source of some amazing insights.

Here’s a tip.
Right after someone cancels, show them this message: "Get [valuable appropriate incentive] in exchange for a short interview."

Ask them 2 magic questions:
“When was the first time you started considering alternatives?”
“Why did you cancel the day that you cancelled? Not the day before or after?”

Source: www.extendslogic.com


Cheers,
Charlie Patel ;)

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Older messages

A 45% increase in customer purchases

Monday, September 9, 2024

Every business - big or small - needs an e-sign tool in their stack. But they cost so much. Get this lifetime deal on the best Docusign / PandaDoc Alternative (https://www.rockethub.com/deal/flexisign/

116% more sign-ups with credit cards

Sunday, September 8, 2024

Every business - big or small - needs an e-sign tool in their stack. But they cost so much. Get this lifetime deal on the best Docusign / PandaDoc Alternative (https://www.rockethub.com/deal/flexisign/

An 11.9% increase in sales

Saturday, September 7, 2024

Every business - big or small - needs an e-sign tool in their stack. But they cost so much. Get this lifetime deal on the best Docusign / PandaDoc Alternative Today's hack An 11.9% increase in

85 times smaller CTRs

Friday, September 6, 2024

Every business - big or small - needs an e-sign tool in their stack. But they cost so much. Get this lifetime deal on the best Docusign / PandaDoc Alternative (https://www.rockethub.com/deal/flexisign/

A surprising 42% increase in form fills

Thursday, September 5, 2024

Every business - big or small - needs an e-sign tool in their stack. But they cost so much. Get this lifetime deal on the best Docusign / PandaDoc Alternative (https://www.rockethub.com/deal/flexisign/

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