Val Geisler - Email Onboarding Tear Down: Mixmax

The thing about doing tear downs week after week is that people who read them fall into two camps:

"Oh my gosh, aren't you afraid that company will be mad at you???"

or

"This is so great I hope this company hires you!"

Guess which camp I like to hang out in. 🙃

If you've tended to fall into the camp who worries about if I'm being too mean, you're gonna like this particular tear down.

See, I went through the emails of some of the software I use every day in my business and we're going to go through those over the next few weeks.

I found one that's pretty darn close to perfect so I thought I'd start there.

Ya know. To be nice.

Wanna see a brilliant set of onboarding emails and find out why they work so well? Here ya go:

Email Onboarding Tear Down: Mixmax

I'll get back to the, ahem, more helpful tone next week.

-Val






Older messages

dips and spikes

Tuesday, September 15, 2020

Sometime in the middle of 2016 I wanted to start a podcast. Having co-hosted a show the year before, I knew I loved the medium and I was collecting stories to share. I wanted to dig into how truly

Email Onboarding Tear Down: DeepDyve

Tuesday, September 8, 2020

My family will tell you that I love a good dad joke. I tell the truth (even when I probably shouldn't). I'm majorly goofy in the most awkward ways. And sarcasm is an actual language I speak. If

you're sitting on a gold mine

Friday, September 4, 2020

When I spoke at MicroConf in 2018 I had multiple conversations that went something like this: Me: So, do you interview your customers? Founder: Well, yeah. Kinda. I mean, we talk to our customers every

are you dreading the cost of ads this fall?

Tuesday, August 25, 2020

Bigger and bigger brands are upping their ecommerce game and it's about to do a number on the cost of advertising. ​ ​Do you have the budget to compete with Target in ad spend? I didn't think

Email Onboarding Tear Down: Levo

Tuesday, August 25, 2020

Social platforms have it rough these days. Gone are the times where everyone was on Facebook and the corporate business crowd was on LinkedIn. Some of the cool(?) kids were on Twitter. Pre-Instagram.

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