the one email rule you should never break

Pop quiz: do you know the one rule of email that you should never ever break no matter what?

Well it's a trick question because there really aren't rules for email.

We're all testing, trying new things, experimenting, and learning from each other and (hopefully) from our subscribers.

Now that you know there are no rules, are you kind of freaking out or filled with a deep sense of calm?

I'm a total Type A, oldest child, Leo so not knowing the rules makes me uneasy. Tell me exactly what to do (and preferrably how to do it that will make you happy) and I'll get it done. I like rules.

But one thing that excites me about email, specifically, is the lack of rules. All you have to do is... listen to your subscribers.

It's the simplest and hardest "rule" to follow.

And most people get it wrong.

Especially in a year when we're all just trying to stay afloat.

When we're scared we fall back on the easy route. We copy what other people are doing (even if we know it doesn't work for us). We send more promos and do less connecting. We... just plain don't send emails.

Sound familiar?

And it's not just email that suffers. It's the entire business.

I can sit here and pretend to have all of the answers for you on that. I can. I'd just be wrong.

I don't have the answers. But I do have a whole bunch of experience and a good friend called NickD and we're launching a podcast to help us all get a little bit closer to the answers.

Since these are Unprescedented Times that are full of Uncertainty... we're searching for clarity.

You too?

If you'd love to cling to rules like me (or maybe you prefer to walk right past the rules like Nick) we'd love your help.

Now here's my ask:

1) Go read more about our show
2) Fill out our survey
3) Share at least one of the above with a friend or twelve

Does the business world need another podcast? No.

But does the business world need a step closer to some sense of certainty? Absolutely, yes.

We hope you'll join us for the ride.

-Val

Older messages

Email Onboarding Tear Down: LucidChart

Tuesday, October 6, 2020

Email onboarding is full of backseat drivers. Well, or at least that passenger who insists you take the highway when you've already started down the country roads. In the world of onboarding, you

four easy fixes inside

Tuesday, September 29, 2020

I live in Ohio. More specifically, I live in a town with a Big 10 university and a winning football team and if you don't do football here then you're in luck because there's no traffic on

Email Onboarding Tear Down: Mixmax

Tuesday, September 22, 2020

The thing about doing tear downs week after week is that people who read them fall into two camps: "Oh my gosh, aren't you afraid that company will be mad at you???" or "This is so

dips and spikes

Tuesday, September 15, 2020

Sometime in the middle of 2016 I wanted to start a podcast. Having co-hosted a show the year before, I knew I loved the medium and I was collecting stories to share. I wanted to dig into how truly

Email Onboarding Tear Down: DeepDyve

Tuesday, September 8, 2020

My family will tell you that I love a good dad joke. I tell the truth (even when I probably shouldn't). I'm majorly goofy in the most awkward ways. And sarcasm is an actual language I speak. If

You Might Also Like

Animal Shine And Doctor Stein 🐇

Monday, March 3, 2025

And another non-unique app͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌

upcoming analyst-led events

Monday, March 3, 2025

the future of the customer journey, tech M&A predictions, and the industrial AI arms race. CB-Insights-Logo-light copy Upcoming analyst-led webinars Highlights: The future of the customer journey,

last call...

Monday, March 3, 2025

are you ready? ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

🦄 Dimmable window technology

Monday, March 3, 2025

Miru is creating windows that uniformly tint—usable in cars, homes, and more. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Lopsided AI Revenues

Monday, March 3, 2025

Tomasz Tunguz Venture Capitalist If you were forwarded this newsletter, and you'd like to receive it in the future, subscribe here.​ ​Lopsided AI Revenues​ Which is the best business in AI at the

📂 NEW: 140 SaaS Marketing Ideas eBook 📕

Monday, March 3, 2025

​ ​ ​ ​ Most SaaS marketing follows the same playbook. The same channels. The same tactics. The same results. But the biggest wins? They come from smart risks, creative experiments, and ideas you

17 Silicon Valley Startups Raised $633Million - Week of March 3, 2025

Monday, March 3, 2025

🌴 Upfront Summit 2025 Recap 💰 Why Is Warren Buffett Hoarding $300B in Cash 💰 US Crypto Strategic Reserve ⚡ Blackstone / QTS AI Power Strains 🇨🇳 Wan 2.1 - Sora of China ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

⛔ STOP paying suppliers upfront - even if they offer a cheaper price in return!

Monday, March 3, 2025

You're not really saving money if all your cash is stuck in inventory. Hey Friend , A lot of ecommerce founders think paying upfront for inventory at a lower price is a smart move. Not always!

13 Content & Media Deals 💰

Monday, March 3, 2025

Follow the money in media ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

📂 EXACTLY how Teachable got the first $1M ARR

Monday, March 3, 2025

​ ​ ​ ​ Here's what the founder of Teachable, Ankur Nagpal, said about growing Teachable to their first $1M in ARR. Later, they'd sell for $250M! Fall 2013 I was 24 years old and had just moved