The Latest From SaaStr: The most common mistake SaaS companies make on sales tax collection and filings

	The most common mistake SaaS companies make on sales tax collection and filings

	By Mark Faggiano · Wednesday, November 18, 2020

	Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? Probably because you, like so many other SaaS companies out there, didn’t even know you had to collect and remit sales tax. The post The most common mistake SaaS companies make on sales tax collection and filings appeared first on SaaStr.

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	6 Important Things Founders Get Wrong In Their Core Metrics

	By Jason Lemkin · Wednesday, November 18, 2020

	SaaS metrics can be more confusing than one might think.  What if some of the revenue doesn’t recur?  What if the client never deploys?  What if a customer churns, but... Continue Reading The post 6 Important Things Founders Get Wrong In Their Core Metrics appeared first on SaaStr.

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	The Top 10 Mistakes First Time SaaS Founders Make

	By Jason Lemkin · Wednesday, November 18, 2020

	Second-timers know the playbook and can execute against it faster.  But often times, they also have a bit of healthy skepticism, a bit of baggage, from the last time.  First-timers... Continue Reading The post The Top 10 Mistakes First Time SaaS Founders Make appeared first on SaaStr.

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	Session Registration is OPEN for SaaStr Scale!! Pick Your Sessions With Okta, Twilio, Google Cloud and More Before They Are Full!

	By Jason Lemkin · Wednesday, November 18, 2020

	Session registration is now OPEN for SaaStrScale.com on Dec 8-9, where the top CEOs, CROs, CMOs, CCOs, CPOs and more will teach you how to scale!! The keynote sessions have... Continue Reading The post Session Registration is OPEN for SaaStr Scale!! Pick Your Sessions With Okta, Twilio, Google Cloud and More Before They Are Full! appeared first on SaaStr.

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	If You Have 10 {Unaffiliated} Customers in SaaS — You Have Something.

	By Jason Lemkin · Tuesday, November 17, 2020

	If you get even 10 paying customers in your first 90 days in market, and they don't churn … You have something. Never, ever quit then. Even if you have... Continue Reading The post If You Have 10 {Unaffiliated} Customers in SaaS — You Have Something. appeared first on SaaStr.

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	Why Customers Hate So Many Salespeople. And Why They Love Some.

	By Jason Lemkin · Tuesday, November 17, 2020

	Q:  Why do customers hate salespeople? Disalignment. A truly great salesperson is a resource. They help you: They educate you on the product. They honestly answer your questions. They address... Continue Reading The post Why Customers Hate So Many Salespeople. And Why They Love Some. appeared first on SaaStr.

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Customer-Centric Project Management Software By Amelia Ibarra

With GuideCX's project management software you'll reduce anxiety and give your customers full visibility (no log in required) as you complete projects.  Find yourself constantly repeating the same tasks? With this new program you'll automate all repeatable tasks and communications while increasing your team's accountability and participation. Get your free 14-day trial and see what GuideCX is all about.