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The irreversible transformation of customer support

Wednesday, May 26, 2021

Here's what you need to know. Hey there, Customer expectations for fast, personalized support are higher than ever – and businesses need to deliver high-quality, messenger-based support experiences

New study reveals conversational support is a must-have

Wednesday, May 19, 2021

The time is now. Hey there, At Intercom, we've witnessed a lot of change in the past year, and a lot of these changes have advanced ideas that we've been speaking about for almost 10 years. The

Build the ultimate sales tech stack in 2021

Friday, May 14, 2021

Let your customers' needs lead the way Hey there, Scaling your sales organization is no easy feat. There can be a temptation to treat technology as a panacea for any growing pains your team is

The secret to growth in content marketing – this week on Inside Intercom

Wednesday, May 5, 2021

Stay strategic but make it fun. Hey there, Blogs, podcasts, ebooks, and videos are the bread and butter of content marketing. But to really stand out from the crowd, marketers need to experiment with

Scaling support teams with ease – this week on Inside Intercom

Wednesday, April 21, 2021

Ops, we've done it again. Hey there, Dev ops, People ops, Marketing ops – you're probably familiar with these teams, but have you heard of CS ops, aka customer support operations? Like other

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Friday, March 29, 2024

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Weekly Dose of Optimism #87

Friday, March 29, 2024

Young Immune Systems, Terraform, Pipedream, Foodborne Cancer,Energy Transition ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏

Decentralized Exchanges Are Becoming Very Popular

Friday, March 29, 2024

Listen now (4 mins) | To investors, The promise of crypto was that decentralization would rule the day. The story was centralized institutions had overreached and now we needed a new ownership or

The niche NUGGET! (March 2024)

Friday, March 29, 2024

Monthly roundup of SEO and creator news. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

He sold for over 137k!

Friday, March 29, 2024

In this case study, we learn how Bilal Ararou sold for over $137000 ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Introducing our data analytics coverage

Friday, March 29, 2024

Is the ridehailing startup dead?; ranking the top 10 CVCs in Europe; investors build out advanced manufacturing Read online | Don't want to receive these emails? Manage your subscription. Log in

"Notes" of An Elder

Friday, March 29, 2024

Everyone has something to teach you if you are humble enough to learn. ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

TikTokification 🎶

Friday, March 29, 2024

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The Home Depot rebrands its retail media network in pitch for ad dollars

Friday, March 29, 2024

The Home Depot hosted its inaugural InFront, a play on the television industry's UpFronts or NewFronts, digital media's answer to the upfronts, for its retail media offering. March 29, 2024 The

Caliplay dispute eclipses Playtech’s progress

Friday, March 29, 2024

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