The Latest From SaaStr: 25 Proven Ideas to Lower Churn from Brex, Sendbird, ServiceNow, GitLab and More

	25 Proven Ideas to Lower Churn from Brex, Sendbird, ServiceNow, GitLab and More

	By Jason Lemkin · Monday, August 16, 2021

	We put out a call on Twitter the other day for folks’ best tips on what has really lowered churn for them this year. A few of the best: “Hire more... Continue Reading The post 25 Proven Ideas to Lower Churn from Brex, Sendbird, ServiceNow, GitLab and More appeared first on SaaStr.

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	A Few Thoughts on Renegotiating Old, Way-Too-Good Customer Contracts

	By Jason Lemkin · Monday, August 16, 2021

	Q: How do you re-negotiate an unlimited seat site license SaaS agreement as VP of Sales? Or even just a “bad” contract you gave to a very early customer that... Continue Reading The post A Few Thoughts on Renegotiating Old, Way-Too-Good Customer Contracts appeared first on SaaStr.

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	Can’t Miss Sales and Marketing Sessions at SaaStr Annual 2021!!

	By Jason Lemkin · Sunday, August 15, 2021

	With over 300 speakers and 100+ sessions at this year’s SaaStr Annual, you’ll want to be in the audience to learn from the best SaaS experts. We recently launched the entire SaaStr Annual... Continue Reading The post Can’t Miss Sales and Marketing Sessions at SaaStr Annual 2021!! appeared first on SaaStr.

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	Dear SaaStr: What Are the Qualities of a Good Co-Founder?

	By Jason Lemkin · Sunday, August 15, 2021

	Q: What are the qualities of a good co-founder? Life hack: partner with someone better than you that still finds you charming. Jokes aside, starting something is hard, the only... Continue Reading The post Dear SaaStr: What Are the Qualities of a Good Co-Founder? appeared first on SaaStr.

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	8 Things That Kill Early Stage SaaS Companies. And 3 That Don’t.

	By Jason Lemkin · Saturday, August 14, 2021

	Q:  What is your opinion on the factors causing SaaS businesses to fail? My top list of what causes SaaS startups to fail: Not committing to 24 months to get... Continue Reading The post 8 Things That Kill Early Stage SaaS Companies. And 3 That Don’t. appeared first on SaaStr.

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Adopt or Ignore? How to understand product usage By Amelia Ibarra

You can’t build a product that people love without understanding why they love it. Pendo gives you deep visibility into which features users adopt and which they ignore, and lets you guide them past friction points and toward value with targeted in-product messaging based on those insights. Try it for free. 

Infrastructure management can be tough. Here's how to simplify By Amelia Ibarra

Building and maintaining your own cloud platform infrastructure is a huge investment that can divert resources from your most important goal: solving customer challenges. With Platform.sh, the modern Platform-as-a-Service, you can deliver faster solutions and deploy new code in real time. Learn more here.