The Latest From SaaStr: A Top Customer Success Hack: Driving Up Activation Rates, ASAP

	A Top Customer Success Hack: Driving Up Activation Rates, ASAP

	By Jason Lemkin · Friday, August 27, 2021

	Q: What are the most effective ways of increasing SaaS activation rates? In the early and middle days in customer success, we tend to talk about several core goals and... Continue Reading The post A Top Customer Success Hack: Driving Up Activation Rates, ASAP appeared first on SaaStr.

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	Dear SaaStr: If So Many Startups Fail, Why Does Everyone Want to Do Them?

	By Jason Lemkin · Friday, August 27, 2021

	Q: If 90% of start-ups fail, then why does everyone want to make a start-up instead of a simple business? Folks want to start startups because they have a chance... Continue Reading The post Dear SaaStr: If So Many Startups Fail, Why Does Everyone Want to Do Them? appeared first on SaaStr.

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	Why, and When, You Need to Add BigCo Folks to Your Startup

	By Jason Lemkin · Thursday, August 26, 2021

	You need startup folks to succeed at a startup BigCo folks just don't know how to succeed without a brand + tons of resources But Many startup folks have no... Continue Reading The post Why, and When, You Need to Add BigCo Folks to Your Startup appeared first on SaaStr.

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	Here’s Who You’ll Meet at SaaStr Annual 2021

	By Jason Lemkin · Thursday, August 26, 2021

	JOIN THE WORLD’S #1 CLOUD GATHERING!! Only one week left to avoid Late Bird pricing, SaaStr fans! Last chance to grab a discounted pass before all Annual ticket prices increase... Continue Reading The post Here’s Who You’ll Meet at SaaStr Annual 2021 appeared first on SaaStr.

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Adopt or Ignore? How to understand product usage By Amelia Ibarra

You can’t build a product that people love without understanding why they love it. Pendo gives you deep visibility into which features users adopt and which they ignore, and lets you guide them past friction points and toward value with targeted in-product messaging based on those insights. Try it for free. 

Infrastructure management can be tough. Here's how to simplify By Amelia Ibarra

Building and maintaining your own cloud platform infrastructure is a huge investment that can divert resources from your most important goal: solving customer challenges. With Platform.sh, the modern Platform-as-a-Service, you can deliver faster solutions and deploy new code in real time. Learn more here.