The Latest From SaaStr: You Need to Know Where You Stand With Your Investors. Your Investor NPS.

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By Jason Lemkin · Saturday, September 4, 2021
 
     
 

One thing that constantly surprises me is that maybe 80% of venture-backed founders I know don’t know where they stand with their investors. The bottom line is every professional VC...
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By Amelia Ibarra · Friday, September 3, 2021
 
     
 

Hear from Square's Global Head of Sales, Ashley Grech, on the challenges and learnings of Square’s work to move upmarket and serve multiple customer segments at once.

The post Moving Upmarket and Serving Multiple Segments With Square’s Global Head of Sales (Podcast 478 and Video) appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Friday, September 3, 2021
 
     
 

Q:  How can I better motivate my sales team? A few thoughts: First, make sure at least 1 or 2 of your first 5-6 reps are making a lot of...
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By Jason Lemkin · Friday, September 3, 2021
 
     
 

Q: How Do VCs Mitigate Investment Risks? There are a number of slightly subtle things the best VCs do, and the rest really don’t: Getting other investors to carry their...
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The post Dear SaaStr: How Do VCs Mitigate Investment Risks? appeared first on SaaStr.

 
     
 
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By Jason Lemkin · Thursday, September 2, 2021
 
     
 

Q: What do mediocre employees do that the best employees don’t do? My list of what mediocre employees do: Unable to hit deadlines. This is different than missing a few,...
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By Jason Lemkin · Thursday, September 2, 2021
 
     
 

We’ve added a new daily discussion topic on SaaStr University and folks are already getting a big benefit out of it. Recent discussions include: What’s your top tip for dealing...
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The post Join One Great SaaS Discussion a Day on SaaStr University!! appeared first on SaaStr.

 
     
 
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  Adopt or Ignore? How to understand product usage
By Amelia Ibarra 

You can’t build a product that people love without understanding why they love it. Pendo gives you deep visibility into which features users adopt and which they ignore, and lets you guide them past friction points and toward value with targeted in-product messaging based on those insights. Try it for free


Infrastructure management can be tough. Here's how to simplify
By Amelia Ibarra 

Building and maintaining your own cloud platform infrastructure is a huge investment that can divert resources from your most important goal: solving customer challenges. With Platform.sh, the modern Platform-as-a-Service, you can deliver faster solutions and deploy new code in real time. Learn more here

 
 
 

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