Take stock of your stack - this week on Inside Intercom

Hey there,

It can be hard to keep track of the number of tools we rely on to do our jobs. At this point, it is exceptionally difficult for any reasonably sized organization to maintain a comprehensive overview of the tools that serve a wild variety of teams and tasks.

That makes planning your tech stack to increase efficiency and avoid overlap a real challenge, but we’re here to help. Previously, we’ve covered the best tools to consider when building your marketing tech stack, and we’ve also given an overview of the most essential sales tools.

This week, we’re providing a deep dive on how to build a powerful, resilient support tech stack that can satisfy your customers’ ever-increasing expectations. In this guide, we break down the essential tools to help you provide proactive, self-serve, and human support, with a framework for future-proofing your support tech stack, so you can scale your support as your business grows.

P.S. We’re on a mission to make internet business personal. Join us – we’re hiring ;)

Intercom is the world's first Customer Communications Platform, helping businesses build better customer relationships through personalized, messenger-based experiences.

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