Inside Intercom - Five, four, three, two, one – level up

Hey there,

After another year of rapid change and mounting pressures, support teams are facing big challenges – most notably is maintaining quality support at scale. But fear not, as this year’s Klaus Customer Service Quality Benchmark Report reveals that it’s not all doom and gloom in the customer support space – if you know where to focus your efforts. ;)

Klaus partnered with Aircall, Support Driven and Intercom, to create the second edition of the highly anticipated benchmark report – surveying almost 300 support leaders across a range of industries including software, finance, retail, and education.

How can you make sure your business is ready to embrace change and reap the rewards? Head over to our blog, Raising the bar: Revealing the 3 customer service trends to act on in 2022 for inspiring insights on the right tools and strategies your team needs to build lifelong relationships with customers.

Keep on raising the bar,

P.S. Want to help companies around the world engage their customers in innovative ways? Join us – we’re hiring!

Intercom is the world's first Customer Communications Platform, helping businesses build better customer relationships through personalized, messenger-based experiences.

Intercom | 55 2nd St. | San Francisco, CA 94105

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