The Latest from SaaStr: Don’t Settle for Less Than 100% NRR from SMBs

THE LATEST FROM SAASTR

By Jason Lemkin  · Monday, September 19, 2022 | Early, Growth

As part of our 5 Interesting Learning series we’ve had a chance to do a deep dive on many leaders selling to SMBs in whole or in part, from Zendesk to Smartsheet, from Shopify to Zoom, from Asana to Hubspot, from Box to Dropbox, and so much more.

And there is one key takeaway: you really should aim for > 100% NRR, even from the smallest of businesses.

DEAR SAASTR

By Jason Lemkin  · Sunday, September 18, 2022 | Growth, Marketing

Jason shares the 3-part test to find your ideal Demand Gen candidate.

NEW VIDEO

By Amanda Beaty  · Monday, September 19, 2022 | Customer Success, Hiring

Rav Dhaliwal, Investor and Venture Partner at Crane Ventures, Lindsey Serafin, VP of Customer Success at Snyk.io, and Caitlin Sullivan, Director of Customer Success at Vanta, discuss what customer success is, who owns it, what customer metrics you should look at, and what you need to focus on if you want to scale digital customer success. Hook Founder & CEO Firaas Rashid moderated the session.

ICYMI

By Amanda Beaty · Sunday, September 18, 2022 | Blog Posts

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos!

DEAR SAASTR

By Jason Lemkin  · Saturday, September 17, 2022 | Fundraising, Q&A

The reality is VCs, for the most part, sort of care.

There are some things VCs will 100% for sure check.

This edition of the SaaStr Daily is sponsored in part by DuploCloud

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