Product Habits - The opportunity and danger for Threads

 Hiten's Pick 

How To Blow Up a Timeline

Ever since Elon took over Twitter, he has changed a lot about the platform quickly. Most people I talk to miss the way Twitter used to be. The social media giant will probably drift along, but its golden era may be over. This is an excellent read about the decisions that led to its downfall.

 Business 

Is ChatGPT Solving Inflation?

ChatGPT may drive massive productivity in multiple industries, such as education, healthcare, and finance. It might be so dramatic that it causes prices to fall, leading to "good" deflation. But the path is still uncertain, and the risks lie in uneven hyperinflation. This data paints a compelling picture of the consequences of a tremendous economic reversal

Lessons from Keith Rabois

Technology executive and investor Keith Rabois has shared plenty of wisdom over the years. I appreciated this compendium of his lessons, which include thoughts on how to solve ambitious problems, assemble a founding team, raise capital, and manage time. This is worth bookmarking.

 Product 

Software Ate All the Easy Stuff

Software companies and products have proliferated over the past decade. Starting a new software company has never been easier, but it's also more competitive than ever. Some of the best remaining opportunities aren't cool, high-status ideas but rather unsexy solutions for unsexy industries. But don't expect it to be easy.

The Product-Market Fit Game

There are plenty of descriptions about what it feels like to find product-market fit, but it's harder to figure out exactly how to find it. As James Hawkins suggests, it's like playing a game of snakes and ladders: "There are numerous traps, winning takes a little luck, and the only certainty is it's never a straight line." These are the five levels that will help you find early product-market fit.

 Marketing & Sales 

The Power of Non-Coercive Marketing

When most people think about marketing, they think about the pushy, hard sell. But non-coercive marketing is having its moment, setting a new path forward for marketing that centers around honest messaging and indirect selling. What do you think about this strategy?

Why Customers Don't Want Chat Bots

One of the most significant predictions about generative AI and ChatGPT is that they will eventually replace call centers and customer service jobs. Maybe it's true. But the problem with chatbots is that they are great for corporations rather than for customers. It's time to build technology that facilitates great customer experiences rather than enables or defends bad ones. 

 Growth 
The Opportunity and Danger for Threads

Twitter's norms have been largely guided over the years by user innovation and expression—like hashtags, retweets, and threads—rather than the product itself. This hints at both the opportunity and threat for Threads. Let's see how they shape social contracts with users early on to guide to product experience long-term. 

ChatGPT's First Decline Since Launch

ChatGPT is the fastest-growing consumer application ever, making it one of the top 20 websites in the world, with 1.5 billion monthly views. But for the first time since its launch late last year, traffic decreased by 9.7% in June. My guess is that it's just a growing pain of scaling so quickly, but it won't be a trend. What do you think?

 Management 
The Big Challenge for Middle Management

Middle managers often get stuck in a position where they are asked to move things forward that they can't always control. Don't fall into the trap of becoming a lame duck. The best thing you can do is be ridiculously clear in your communications about decisions that aren't fully up to you and focus your energy on individual alignment with your direct reports

Customer Obsession Is the Only Winning Strategy

Pretending to be customer obsessed might be easy when times are good, but it's certainly not when things get complicated. It means putting customers before short-term shareholders, like investors and employees. In the end, customer obsession is the only winning strategy—but first, make sure you know who it is you're ultimately trying to serve.

 Insight of the Week 
Netflix Co-Founder Marc Randolph's Best Trait

Netflix Co-Founder Mark Randolph says that in his forty-year career, being an optimist has been an occupational necessity. In his words, there's no way he could have kept launching into new ventures while being told they would never work without "continually believing there has to be a way to figure it out." I couldn't agree more.



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